Acer Aspire 7 (A715-51G) not turning on.The side light indicators are also not lighting up

Rahul23
Rahul23 Member Posts: 1 New User
edited November 2023 in Swift and Spin Series

I just bought a new Acer Aspire 7 laptop, but when pressing the power button, it's not turning on. I plugged in the charger and checked the same but it's not turning on. The side light indicators are also not lighting up. What should i do?

[Edited the thread to add issue detail]

Answers

  • wascas
    wascas Member Posts: 1,228 Overclocked Contributor WiFi Icon
    edited January 2023

    Try to reset the battery.

    https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset


    If no success, take it back to your dealer. Your machine is still under warranty.

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    If the lights that show charging status aren't coming on when you plug the charger in, it is most likely a problem with the charger itself. Do you have a different charger you can test with? It should be 19V, 90W.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • User297
    User297 Member Posts: 8

    Tinkerer

    What were your results from trouble shooting?