Is my Predator Helios 300 PH315-54 compatible with the Crucial 2.5" 4TB SSD I got?

366Dafp
366Dafp Member Posts: 2 New User
edited September 2023 in Predator Laptops

So I have a PH315-54 and it comes with a 1TB HDD in the 2.5" slot, I got a 4TB SSD from crucial to upgrade it because it said it is compatible with this laptop in the crucial website, it is the Crucial MX500 4TB 2.5" SSD, with Firmware: M3CR046, I tried the SSD on another laptop with a USB to SATA adapter, and it worked just fine, but when I replace the HDD on my predator with the SSD, it won't start. my thoughts are that its thinking it should boot from the new SSD instead of the already existing 1TB SSD where windows is installed, so I tried to change priorities in the BIOS, but it only lets me pick Windows Boot Manager as a booting option, and I can only boot up or access the BIOS if either the secondary HDD or nothing is connected to the SATA port. So at this point I don't know if it may be a compatibility issue or something else….? I updated the BIOS to the latest version V1.15. I also upgraded the ram to 2 Crucial 16GBs and that worked fine. Help please, I'm out of ideas.

[Edited the thread to add model name to the title]

Answers

  • Hello! This model may have some conflict with raid systems. The first option is to try to disable the vmd controller or change the sata mode to ahci. To do this procedure, access Windows, press Windows+R, type msconfig, go to system startup and activate safeboot. Then, access the bios, go to the main tab and press ctrl+s. If VMD CONTROLLER appears, disable it. If SATA MODE appears, change it to ahci. Then turn off your computer and install the new SSD.
    It will probably solve the problem. If the problem persists, update the SSD firmware: https://www.crucial.com/support/ssd-support/mx500-support

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  • 366Dafp
    366Dafp Member Posts: 2 New User

    So I tried, but my BIOS seems to be blocked from the manufacturer. Is this a common thing with ACER laptops? so I never buy one again.

  • Press the f2 key to access the bios. Then, press the F1 key to access the advanced menu:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)