Boot problem on ACER ASPIRE 7 a715-76g does not turn on after shutting down when using battery power

Jeelani
Jeelani Member Posts: 4 New User
edited November 2023 in Aspire Laptops

My Laptop does not turn on after shutting down when using battery power. When pressing the power button a light blinks. However, it turns on after plugging in the charger. Once the laptop is turned on, I can remove the charger and the laptop will continue to work fine?

[Edited the thread to add issue detail]

Answers

  • I advise updating the bios:

    BIOS

    Optimize battery charging behavior

    Acer

    2023/02/21

    1.08

    8.43 MB

    Download

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  • Jeelani
    Jeelani Member Posts: 4 New User

    BIOS updated but problem not solved.

  • Have you tried disconnecting and reconnecting the lithium battery?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • YusaArifki
    YusaArifki Member Posts: 4 New User

    Hi @Jeelani, have you tried this?

    does your problem already solved?

    i just have these same issue recently.

  • yogeshraja
    yogeshraja Member Posts: 1 New User

    I too have the same issue.
    I have done many troubleshoot methods to resolve it but yet it doesn't resolved.
    So I contact the customer support which is a toll free number (+911800116677) and they give me a case id to change my motherboard.
    Due to the insufficient power delivery from battery to board this issue occurs or there may be a chance that your battery condition is not good.

  • MRCREEP
    MRCREEP Member Posts: 1 New User

    Guys you guys have to actually try

    here's the solution:

    • When you press the power buttons and it flashes 5 times
    • Holds the power button for 15 - 20 seconds until a purple or white light flashes at where the blue light flashes
    • Happy computer for you guys!

  • Puraw
    Puraw ACE, Member Posts: 12,153 Trailblazer

    Like yogeshraja suggested, the battery may be bad or the power adapter is not powerful enough to charge a depleted battery. Run a Battery Report in Windows and see what the charging/discharging profile looks like, if the last full charged capacity is far below the design capacity, consider replacing the battery and/or try to charge with different power adapter with a compatible barrel power pin for your DC port. If the Acer warranty is still valid I would not open the laptop as that may void the warranty. This is what the LEDs indicate:

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)