SPIN 3 (SP313-51N) TOUCH SCREEN NOT WORKING AFTER THE SYSTEM UPDATE

FredoT
FredoT Member Posts: 8

Tinkerer

edited August 2023 in Swift and Spin Series

Hi everyone! I'm having trouble with my device's touch screen. All of a sudden it's not working after I had the OS Update.

I checked the HID-compliant touch screen, and it said the device is working properly. I even tried disabling and enabling it back again but still same issue. I even tried the updates and other troubleshooting steps that I found on the internet (Forums, Youtube, etc..) but still getting the same issue.

I'd be glad if someone can help me on this issue ASAP.

See below the device details:

Operating System

Operating System

Windows 11 Home

Operating System Architecture

64-bit

Operating System Platform

Windows

Processor

Cache

8 MB

Processor Speed

2.40 GHz

Processor Type

Core™ i5

Processor Model

i5-1135G7

Processor Core

Quad-core (4 Core™)

64-bit Processing

Yes

Processor Manufacturer

Intel®

Maximum Turbo Speed

4.20 GHz

Processor Generation

11th Gen

Input DevicesInput Devices

Keyboard

Yes

Pointing Device Type

  • TouchPad
  • Stylus

Keyboard Backlight

Yes

TouchPad Features

Multi-touch Gesture

Answers