My Aspire c22-820 disk is always 100%

Cazasjohnston
Cazasjohnston Member Posts: 10 New User
edited July 2023 in All-In-One PCs

my computer speed is so slow, it’s basically brand new, I did contact Acer about it and they told me to carry out factory reset. By the time I done this nothing happened so contacted acer again but they said the warranty has expired even tho I contacted before the warranty was up. Aspire c22-820

[Edited the thread to add model name to the title]


image.jpg

«1

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,470 Trailblazer

    Hi,

    Go to Device manager, expand Processors, right click the CPU and select Properties, move to driver tab and uninstall, then reboot and let Windows install the driver.

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User

    sorry I can’t see cpu under processors

  • brummyfan2
    brummyfan2 ACE Posts: 28,470 Trailblazer
    https://community.acer.com/en/discussion/comment/1214935#Comment_1214935

    Compare your Device manager with my picture.

    Screenshot 2023-07-14 135117.jpg

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User

    hasn’t improved anything

    image.jpg

  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User

    I think it’s sorted

    There was an error displaying this embed.

  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User

    nope 100% agaain

    image.jpg

  • Larryodie
    Larryodie Member Posts: 1,682 Community Aficionado WiFi Icon

    Go to details and see what it shows ?

    Chevron stripes on top left (facing)

  • Larryodie
    Larryodie Member Posts: 1,682 Community Aficionado WiFi Icon

    Actually Performance will tell you a lots too.

  • Larryodie
    Larryodie Member Posts: 1,682 Community Aficionado WiFi Icon

    What does disk manager, show ??

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    Hello! I suggest you check hard drive health with crystaldiskinfo as well.
    Also try to disable services and programs from Windows startup, through msconfig.
    Defragment the hard drive and scan the hard drive with the chkdsk command.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User
    image.jpg

    Here is a photo of performance

  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User

    here is the disk management, it Takes forever to do anything

    image.jpg

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    Hello! I suggest you check hard drive health with crystaldiskinfo as well.
    Also try to disable services and programs from Windows startup, through msconfig.
    Defragment the hard drive and scan the hard drive with the chkdsk command.

    I also advise replace the hard drive with an ssd: https://www.userbenchmark.com/System/Acer-Aspire-C22-820/107203

    image.png

    https://youtu.be/Ttkh5c4esbA

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User

    I have this from a hp laptop

    image.jpg

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    edited July 2023

    You issue isn't due to the drive, it's because you are running out of memory, which causes the OS to use swap space. 4GB is really too little for most systems these days. Replace the 4GB SO-DIMM that is in there with an 8GB or 16GB instead. Your system supports 4GB, 8GB and 16GB memory at 2133MHz.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Larryodie
    Larryodie Member Posts: 1,682 Community Aficionado WiFi Icon

    Yep, more RAM and you might also check the startup tab in task manager to see what is being loaded as maybe some unwanted stuff is being loaded.

  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User

    there is nothing on the pc at all except iTunes

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    The sata ssd should work. But check disk health with crystaldiskinfo.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Bring up Resource Monitor and look at what's using the most memory. It might be iTunes or something else, but you are certainly in swap space.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Cazasjohnston
    Cazasjohnston Member Posts: 10 New User

    sorry took so long to reply. Don’t know what I’m looking at? Disk is better but still super slow

    IMG_0563.jpeg

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