Acer 315 Model N19Q3 Issues with Ad blocker how to resolve this issue?

festo04276
festo04276 Member Posts: 5 New User
edited May 2023 in Chromebooks

I purchased your Acer 315 Model N19Q3 chromebook today,and when I tried to watch the history channel, which is my favorite channel, I get a message that pops up thar says"you have to disable your ad blocker." I do not have an ad blocker installed. I called Acer support and got no help, I emailed History channel and they said it was acers problem, I called Google and they were no help. Any one have any ideas how to resolve this issue?

[Edited the content to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,055 Trailblazer
    edited May 2023

    Add Blocker bloatware for Androids is installed in Safari, Chrome or Opera, you should uninstall it if you can locate it:

    https://www.wikihow.com/Disable-AdBlock

  • festo04276
    festo04276 Member Posts: 5 New User

    As I said I do not have Ad Blocker installed. So I guess your saying that Chrome added this without my knowledge? I do not use Android, I have checked extensions, add ons and can not find ad blocker anywhere. Itried downloading Firefox on my Acer Chromebook and , but couldn't.

    I am a senior citizen, and find this very frustrating, any more ideas how I can resolve this?

  • festo04276
    festo04276 Member Posts: 5 New User

    narrowsec4, I do not appreciate that answer. Find a project to make better use of your time.

  • patrickkelly
    patrickkelly Member Posts: 92 Fixer WiFi Icon

    I tried to go to History.com with my Acer Spin 513 and it wouldn't even load. I used Privacy Badger and uBlock Origin without any problem. I think that perhaps the problem is with the site. I have no problem running History Channel videos from YouTube.

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    Yes, History Channel's paywall can be a little awkward to get setup. You can ignore the ad blocker message if you don't have an ad blocker installed. You do have to login to history channel with the right credentials to prove that you are paying for their channel, usually through your cable provider.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • festo04276
    festo04276 Member Posts: 5 New User

    Strange thing is I can watch the History channel with no issues on my desk top pc running win 10.

    I wanted to try a Chromebook and check out the features, so I could decide if I wanted to buy a Chromebook, or a windows PC.

    tHANK YOU FOR YOUR RESPONSE.

  • festo04276
    festo04276 Member Posts: 5 New User

    Do not post any answers to my question because I returned it to the store today, problem solved.

This discussion has been closed.