Acer aspire 5 a514-52G Audio and Mic Problems

Huzzel
Huzzel Member Posts: 5

Tinkerer

edited April 2023 in Aspire Laptops

So i'm using Acer aspire 5 a514-52G and a Razer Black Shark 2 headset. Usually the headset mic always connect to my laptop and there is a 7.1 audio surround in the playback option that is from the headset untill the latest windows update. The update makes the laptop using it build in mic instead of my headset mic, and then there is no 7.1 surround in the playback option. I already tried to reinstall the audio driver but it did'nt work

[Edited the thread to add model name to the title]

Best Answer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer
    Answer ✓

    I understand that it is not the solution to your problem, but maybe a 3.5 to USB adapter can work, you should try it or a micro USB headset but this option costs more money.
    Thank you.
    All the best.

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