E5-575G-534G: window won't boot suddenly,tries all sorts

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Answers

  • vichu88
    vichu88 Member Posts: 22 Troubleshooter

    sadly,I just been told most likely data can't be recovered. As a matter of interest ,what kind of electrical fault will caused such damages

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Answer ✓

    The mechanical HDD's magnetic reading & writing arm & head —- similar to a phonograph arm & stylus needle head —- probably started to make physical instead magnetic contact the spinning magnetic disk. Otherwise known as an HDD head crash. This is typically how HDDs fail especially in a mobile laptop that is sometimes subjected forces that may shorten the life of a mechanical HDD.

    Jack E/NJ

  • vichu88
    vichu88 Member Posts: 22 Troubleshooter

    which disk health mornitor software are you recommend to use?

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Use the Acer Care Center. Search 'care' in windows start menu. Click Acer Care Center that appears near top of menu. An autoscrolling checkup box should appear to check drive health, battery health, etc.

    Jack E/NJ

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  • vichu88
    vichu88 Member Posts: 22 Troubleshooter

    my Acer care disappeared after they reinstalled windows,I can't download on Acer website

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    »»I can't download on Acer website »»

    Download it by clicking on this link.

    Jack E/NJ