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    • AN515-57 screen flickering- At first it started to blink. Screen go black for a second.

    Member Posts: 5

    Tinkerer
    edited March 2023 in Nitro Gaming
    acer screen flickering mar 17 23.jpg

    Hello!
    I have had this problem twice before now.
    The first time I had it taken to the Acer shop under
    warranty repair.
    I puchased the extended warranty before it happened again.

    At first it started to blink. Screen go black for a second.

    The a minute and I had to do a restart on it.

    Now today it flickers.
    I have epilepsy so this is bad!

    I have power dumped (turn off laptop, unplug all devices,
    unplug power supply, hold power button for 20 seconds,
    and restart the laptop)

    So far its ok but because this has happened before, I need
    to know what I should do.

    Thank you very much!

    [Edited the thread to add issue detail]

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    Answers

    • Moderator, Member Posts: 226 Moderator

      Hello!!

      @Kalena

      We need to determine whether it is a hardware or software issue..   Turn off the computer.   Tap f2 while turning on the computer.   It will go to bios.    Please stay on the bios screen for 30 mins.    If the display is looking good on bios then it is a software issue.   If the display is not looking good on the bios screen then it is a hardware issue.

      If it is a software issue try the following the steps..

      Try windows x

      go to device manager

      expand display adapter

      right click on display driver - uninstall

      Restart the computer

      It should work fine..If it is still not working

      Uninstall the display adapter from device manager

      Don’t restart the computer.

      Go to support.acer.comchose your country

      type snid or chose your model

      go to drivers

      Install the display driver It should work fine..

      AN515-57 screen flickering

      Kalena

      Regards;

      LunaNova14

    • Member Posts: 5

      Tinkerer
      image.png

      Which Display adapter do i uninstall?

    • Member Posts: 4 New User

      Hello,

      I'm having exactly the same isue.

      Allready did the recomended proedure tu solve the issue but still the same. I´m goig to do the Bios test so i can be certain this is not a hardware problem.

      Capture_video_problem_Acer.jpg
    • Moderator, Member Posts: 226 Moderator

      Do update Intel(R) UHD Graphics 

    • Moderator, Member Posts: 226 Moderator


      If it is happening only on chrome  please try to do a chrome reset 


      open chromeclick on three dots on top right corner click on settings Scroll down - go to advanced -  click on reset and cleanup click on restore setting to default you will see reset settings - cancel click on reset settings Open chrome 


      It will work fine 

    • Member Posts: 5

      Tinkerer

      Let me guess. After you are on it for a while, it starts to bug out, then you restart it and its ok?

    • Member Posts: 5

      Tinkerer

      Ok, so far ive uninstalled and reinstalled the Nvidia graphics.
      I wasn't sure so I did that one.

    • Member Posts: 5

      Tinkerer

      Ok, I just uninstalled and reinstalled Intel® UHD Graphics.

      I guess now its just a waiting game for it to glitch again. If it does. Which I pray it doesnt.

    • Member Posts: 2 New User

      thats happend to me when i upgraded the intel driver to the last version
      just downgrade the intel driver

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