Acer Aspire 5741Z How to fix my dead laptop after a BIOS update?

VK79
VK79 Member Posts: 5 New User
edited March 2023 in Aspire Laptops

Hey guys,Recently my Acer Aspire 5741Z started having some overheating issues and used to suddenly shut down even when I was doing less intense-performance stuff such as Word, surfing the web etc. Approximately my laptop turned off 21 times in 1 month. I also wanted to update the BIOS of the laptop since it was quite outdated (1.08[quite doubtful about this] to 1.15, InsydeH2O). It was updating the BIOS when my mom saw it and panicked because it read "Erasing...." and closed the window. She called me later and said why is the laptop hanging so much, and this was a different type of hanging, the battery LED was still showing blue(charging) when I had removed the cable. Even the power button hold to turn off didn't work and I had to remove the battery. A few hours later, I noticed that the laptop wasn't responding to anything, the power button and charging LED' s were completely blank and the laptop wasn't turning on. (Tried the battery remove and press method but to no avail :(  ) How do I solve this situation guys? Is it something to do with the CMOS (a huge pain in this laptop because I need to fully disassemble) or what? Please help!  (Also, would you recommend thermal paste or pads, as there is no dedicated GPU?) Thanks a lot.

[Edited the thread to add model name]

Answers

  • Version 1.15 is not on the acer website. Only version 1.21 appears:

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  • VK79
    VK79 Member Posts: 5 New User

    hh .

    There was an error displaying this embed.

    Wait what? It showed no model found when i searched for my model and this bios version wasnt from the official website. Help pls.Wait what? It showed no model found when i searched for my model and this bios version wasnt from the official website. Help pls.

    Wait what? It showed no model found when i searched for my model and this bios version wasnt from the official website. Help pls.

    ? ? id . .

  • Which site did you download version 1.15 from?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • VK79
    VK79 Member Posts: 5 New User
    edited February 2023

    i “.” . ? 1.15 ,?!

    drivers.eu had the bios 1.15 and now its taken down,what?!

  • The update may have corrupted the bios. You may need to reset the bios.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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  • Jameswalter
    Jameswalter Member Posts: 71 Troubleshooter

    Unplug the power and disconnect external devices.
    Remove the battery if the battery is removable.
    For laptops with an internal battery, use the pin hole reset.
    If the reset works, then there may be an issue with the power button.
    After the power drain, reattach power cables, and power on the computer.

    Regards.
    James

  • VK79
    VK79 Member Posts: 5 New User

    Hmm. I tried all of this but nothing works. iI Guess reflashing itg is my only option .

  • Which site did you download version 1.15 from?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)