Acer aspire 5 a515-55 Beeping as if the charger is disconnected but it is connected

Serros
Serros Member Posts: 6

Tinkerer

Hello,

This laptop starts beeping because it thinks the charger is disconnected but it's always connected. It's just for a split second that it goes on battery mode, it does this a couple of times back to back.

Then it goes back to normal plugged in charger mode. It's very annoying.

I've always been careful with the laptop. There's no external/internal damage on the DC-in.

It's past warranty and I took a look inside. Nothing is damaged. I tried another charger and the same thing happens.

I removed the battery, turned it on and it shutdown because it thought it had no charger and having no battery of course, the laptop shut off.

All the drivers are updated as well.


Anyone have any idea what might be going on?

Answers

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    It seems your battery needs replacement. It is a signal that it nears at the end of its serviceable life.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • Serros
    Serros Member Posts: 6

    Tinkerer

    The laptop is just over a year old. And like I said at first, without the battery, the same thing happens.

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    buy a new battery together with new charger and try to test if the problem persists.

    if on a tight budget, bring it to Acer service center near you and avail warranty.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • Serros
    Serros Member Posts: 6

    Tinkerer

  • Jack22
    Jack22 ACE Posts: 4,148 Pathfinder

    @Serros

    First turn off the laptop and disconnect the charger. Than flip your laptop and you can find a small battery reset pin hole. Put a paper clip inside the pinhole and press and hold for 20 seconds. Than connect the charger and see if the issue is fixed or not.

    Check the below picture to find the battery reset button


    Click on 'Yes' if the comment answers your question!
  • Puraw
    Puraw ACE, Member Posts: 13,922 Trailblazer

    Hi @Serros

    Assuming you are running Windows 10-11, to check the status of your battery just create a Battery Report (to be viewed on your desktop). Type the following command in the Command Prompt (opened as administrator):

    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html

    Double click on the icon on your desktop and check if the fully charge capacity is close to the Designed Capacity and also the charge history to see if this is erratic. Slight fluctuations in the City Power, a bad wall socket, not using a proper grounding for the 3rd pin power plug adapter may also cause the beep.

  • Serros
    Serros Member Posts: 6

    Tinkerer

    I'll never buy from Acer ever again. What a waste of money. And this community is too dumb to understand it's NOT the battery having issues eventho I said so multiple times.

  • Ash1318
    Ash1318 Member Posts: 2 New User

    @serros did you find a solution to the problem I am facing the same problem kindly pls help

  • Serros
    Serros Member Posts: 6

    Tinkerer

    If you still have warranty, make use of it.

    I myself had no more warranty and will never use Acer products again. I bought an ASUS laptop instead and it's wonderful!