aspire switch 10 Boot trouble

2

Answers

  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    Should I download the windows 10 (multi-adition iso) onto a USB than insert it, power up and f12

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    Boot from your USB flash drive. When you see the windows screen, click "Repair your computer" on the left side of the screen. Then click "Troubleshoot", "Advanced Options" , "Command Prompt".

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    Click "Create Windows 10 Installation media" to prepare a bootable USB flash drive. You will find "MediaCreationTool21H2.exe" in your download folder. Execute this file and follow the instructions on the screen.

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Yes, the Repair option is actually shown in the second screen from the install boot...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    I have created a repair drive and downloaded windows 10 and tried to boot the laptop as said, but as soon as I save all setting as exit to boot from USB, it goes back to the Acer screen and starts looping again as explained in my post, was suggested that I open and unplug and plug the battery and it would reset bios...

  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    Ok I did that but still with no luck, still goes to Acer logo than loading files than Acer logo than switches off and on again and loops it over and over

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    Can you boot from the USB, that means can you select the USB from the boot menu when booting up?

  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    I've tried booting from the USB but it goes to doing the same thing, going on than off and on again for itself.

  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    Michael19>>>Ok I did that but still with no luck, still goes to Acer logo than loading files than Acer logo than switches off and on again and loops it over and over>>>

    Please don't post this same issue on other user threads. Stay on your own thread here to avoid confusion and delays in trying to resolve the issue.

    Press and hold the power button again till the machine shuts off. Insert the USB installation flash drive. Turn the machine on and IMMEDIATELY start tapping the F12 key. until a USB boot menu shows up.

    Jack E/NJ

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    If you are using the F12 menu to choose the USB install drive and it's doing the same thing, then it's not actually booting from the installer. How did you create the install flash drive, which version of Windows did you use? It needs to be the 32bit image, not the 64bit.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    Ok yes I did

  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    Are you mashing the F12 key BEFORE the Acer logo appears? Try this. Press and hold the F12 key, then turn the machine on while still holding the F12 key.

    Jack E/NJ

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    It's confusing to have multiple threads from the same user on the same subject. My guess is they downloaded the 64bit version of Windows for their installer, and as we know they need the 32bit version with this model.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    Ok will try that, sorry I'm new here so not so sure who and where I asked for help really sorry if it's confusing

  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    Guys please advice because now when I enter BIOS most options seems to be locked, cannot select supervisor password to set it so that all options open up and I can boot from USB, managed to get the correct windows 32bit version.


  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    >>>I can boot from USB>>>

    Please show a phone photo of the USB menu after it boots.

    Jack E/NJ

  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    Hi when I switch my switch 10 on it always asked for a password and I could go into BIOS, but now when I put my password in it says wrong password and I did not charge it, what could the problem be that it does not want to accept the password now.

  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    Sorry I meant I did not change the password

  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    Do you have the caplocks on?

    Jack E/NJ

  • Michael19
    Michael19 Member Posts: 32 Troubleshooter

    The password is only numbers, and I've put the laptop of and on a couple of times but still with no luck