Hi my predator sense triton 300 pt315-52 is not work after downgrade from window 11 to 10

ansley
ansley Member Posts: 50 Enthusiast WiFi Icon
edited July 2022 in Predator Laptops
the predator sense runs in the back ground but can't open it I can see it in the task manager my laptop is a triton 300 pt315-52

{Thread was edited to add model name to the title}

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Answers

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    edited July 2022
    hi i just downgrade my latop from window 11 for some reason I cant open predator sense 

    {Thread was edited to add model name to the title}
  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @ansley

    You can try to redownload the predator sense application from the below link.

    https://www.acer.com/ac/en/US/content/drivers

    Hope it will help you in some way.
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon

    i did that and it does not open the application it run in the background 
  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon
    Hi @ ansley
    Please mention your model name of unit

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    predator triton 300 pt315-52
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    also its over heating when tubo is not enabled the fans don't spin fast 

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    any one can help?
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    what can I do about this problem?

  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer
    ansley said:
    the predator sense runs in the back ground but can't open it I can see it in the task manager my laptop is a triton 300 pt315-52

    {Thread was edited to add model name to the title}

    Have a look at this Acer official guide of how to fix your problem with PS here: PredatorSense software does not open properly
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    edited July 2022
    I did what you said but it does not work  also I had to manually change Windows 10 by media install so it does not have most of it drivers 


  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    some of the functions like tubro caps lock show the symbol also with turbo the fans spin up fast but when the turbo is off play games the fans just idle 
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>> I had to manually change Windows 10 by media install>>>

    Does this mean that you didn't try to do an ACER OEM Win10 factory reset from the hidden factory reset partition?

    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    edited July 2022
    my laptop got stuck on the blue screen crash so I had to do it manually it was infinitely loop the blue screen 

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>got stuck on the blue screen crash>>

    Please describe EXACTLY how you tried the ACER OEM Win10 factory reset from the hidden factory reset partition and got stuck on blue screen.

    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    edited July 2022
    I don't know how it happened I went to recovery Acer drives and deleted my data while downloading the newer Windows 10 it got stuck and the error which came on the blue screen where random so I contact Microsoft they ask for the code but the laptop was restarting where quickly and getting stuck again and agian
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>I went to recovery Acer drives and deleted my data >>>

    Did you use Acer Care Center to do this?

    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    No ,I didn't have Acer care for it cause just did a window reset
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Then you didn't do an Acer factory reset. Would you like to try to do an Acer OEM factory system recovery instead?

    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    Yes if it help