Hi my predator sense triton 300 pt315-52 is not work after downgrade from window 11 to 10

245

Answers

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    But I don't know how to do it do you have to do it from Acer care 
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    JackE said:
    Then you didn't do an Acer factory reset. Would you like to try to do an Acer OEM factory system recovery instead?
    Even I want to know this.
    Trying to do my best here - Your happy Predator owner =)!
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    You can try this procedure.
    (1) Shut the machine off
    (2) Turn it back on again and IMMEDIATELY press and hold the ALT key while tapping the F10 key
    (3) An Acer factory recovery menu should appear if the hidden ACER factory recovery partition on your boot drive is still available

    You can either  do a clean factory reset or a  factory reset while trying to save your personal files. The clean factory reset should return your machine to the original Windows setup when you turned the machine on for the first time after  purchasing it.

    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    i dont have the hidden acer factory recovery so i did the factory reset with my files

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    How do you know that you don't have a hidden factory recovery partition?

    Jack E/NJ

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    It opened this. What after it?

    Trying to do my best here - Your happy Predator owner =)!
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    Yes
    But there was a recovery option to

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Please post a phone photo of the blue menu that you get when you press ALT+F10 on startup.

    Jack E/NJ

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    JackE said:
    Please post a phone photo of the blue menu that you get when you press ALT+F10 on startup.
    I got that directly.
    Trying to do my best here - Your happy Predator owner =)!
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Well, yeah, I get that too, But I wanna see what @ansley gets.

    Jack E/NJ

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    JackE said:
    Well, yeah, I get that too, But I wanna see what @ansley gets.
    Ohk. That thing never worked for me even in G3-572.
    Trying to do my best here - Your happy Predator owner =)!
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    that is what I get and sry for not answering
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited August 2022
    In BIOS, what does your model number show?
    Trying to do my best here - Your happy Predator owner =)!
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    OK. Looks like the original OEM factory version is gone. Rather than waste any more time, about all you can do at this point is use Microsoft's USB media creation tool to make a new USB installation drive and try to install Win10 again.


    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    Ok I will try that

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon





    That how I do a media window 10 install right


  • Yes, now restart windows and access the bios. Activate the F12BOOTMENU. Then press f12 before the acer logo and select the usb drive that contains the windows 10 iso.

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  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>That how I do a media window 10 install right>>>

    Looks good so far. :)

    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    Ok I finished the download and downloaded predator Sense and Acer care and quick menu but predator Sense is not work also the extraction there were few folder which did not extract is it a problem 
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Download the Predator Sense zipfile again. Try to unzip it again. 

    Jack E/NJ