Hi my predator sense triton 300 pt315-52 is not work after downgrade from window 11 to 10

124

Answers

  • It would be interesting to check how the model name is written in the bios.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    edited August 2022

    Idk what happened for predator Sense

  • Try installing version 3188 that I compiled from google drive: https://drive.google.com/drive/folders/1L3Ln-WkCvogX1OUmr74i3h8jk4ICVF94

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon

    I installed it but it still does not open. I also rebooted it after the installation. The predator sense does not open and also does show it in the window start.



  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    edited August 2022

    This is a wasteful optane with raid setup with only one NVME. I think the optane raid setup on the single drive was somehow disrupted/corrupted when going from Win10 to Win11 back to Win10. If it was mine, I'd probably try to break the optane setup and change it to AHCI mode. At worst, you might have to re-install Win10. The speed penalty will probably not be noticeable.

    1. Open msconfig to set boot tab to boot into safe mode.
    2. Then shutdown.
    3. Then turn on and tap F2 into the BIOS menu
    4. Go to the MAIN folder and press Ctrl+S to reveal the SATA mode setting and change to AHCI
    5. Save settings, exit and see if it'll boot into safe mode and load AHCI drivers
    6. Then change msconfig back to uncheck safe mode boot and boot into regular mode

    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon

    I did that so do I reinstall predator Sense I tryed to open it but it does not work

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Please post another phone photo of BIOS Information page.

    Jack E/NJ

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon

    Last time I clean installed Windows 10 in my old G3-572, I disabled internet so that I can setup Windows 10 offline. Then I installed all the Acer drivers first with Serial I/O being the first. Next, I went on to install Acer's software with Predator Sense being the last. Then I restarted once and connected to the Internet so that Windows Update downloads and installs all necessary drivers and firmware and then let it reboot. Everything works even right now. Maybe take a backup and try clean installing and following these?

    Trying to do my best here - Your happy Predator owner =)!
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon
    edited August 2022

    The data mode is on AHCI

    [Edited the content to hide sensitive information.]

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon

    Is it a problem if I not install the other divers if yes which one should I start with

  • I would start by installing the chipset drivers.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    BIOS Info looks good. Yes, I agree with @egydiocoelho , chipset drivers to start. Then maybe serial i/o

    Jack E/NJ

  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon

    I had installed a few drives before the comment I made.


  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon

    Start with the first one. Also include your GPU drivers from Acer. You can upgrade to newer ones later anytime.

    Trying to do my best here - Your happy Predator owner =)!
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon

    I have that I am up to date.


  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon

    Send full pics.


    Trying to do my best here - Your happy Predator owner =)!
  • ansley
    ansley Member Posts: 50 Enthusiast WiFi Icon

    Sorry for not answering for a while.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    What happened to PredatorSense after installing the Win10 updates for AcerQuickAccess & AcerCareCenter. They might have some inter-dependencies?

    Jack E/NJ

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon

    Install all the Acer drivers now. Wi-Fi and Ethernet drivers aren't related to Predator Sense.

    Trying to do my best here - Your happy Predator owner =)!