So, five months ago, I purchased an Acer Nitro 5 an515-57. I attempted to upgrade the ram a week ago, but the ram won't read even though I carefully and thoroughly followed the instructions. Please let me know if the RAM slot on the laptop can be damaged at the factory. If so, will my laptop's warranty cover repairs? or I'm the only one at fault.
( Edited the title to add the model name )