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A problem with battery operation after a short circuit - swift 7 SF714-52T
DeHuTtY
Member Posts: 6
Tinkerer
Hello,
I have an Acer swift 7 SF714-52T laptop. There were short circuits on the motherboard, which I fixed at a service center.
However, after that the battery wouldn't charge - I was told to buy a new one. I replaced the battery, connected it. My computer shows that the battery is 100% charged but the battery light is blinking orange and when I remove the charging cable the laptop shuts down automatically.
Any ideas what the problem might be?
(Thread was edited to add model name to the title)
(Thread was edited to add model name to the title)
1
Comments
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I would get back in touch with the service center, it sounds as if they installed a faulty motherboard.
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Hi DeHuTtY, I also have EXACTLY the same problem and the same pc model as you,DeHuTtY said:Hello,I have an Acer swift 7 SF714-52T laptop. There were short circuits on the motherboard, which I fixed at a service center.However, after that the battery wouldn't charge - I was told to buy a new one. I replaced the battery, connected it. My computer shows that the battery is 100% charged but the battery light is blinking orange and when I remove the charging cable the laptop shuts down automatically.Any ideas what the problem might be?
(Thread was edited to add model name to the title)
I also bought a new battery but nothing has changed
about the battery light, mine is always blinking orange, but if I click the start key for 30 it switches to fixed orange light...
I have followed all the guides to fix the problem but I have not arrived at any result.
you have any news? I hope we can help each other.0 -
Hi, no anything new, the same problem yes.
I have also tried all things that I found in Inthernet, but no.
I think this is something specific to the model. I wander if we could contact Acer support for help?0 -
Does the problem occur after resetting the battery?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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egydiocoelho
TrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Yes, also .... I've tried this but the problem still occur.egydiocoelho said:Does the problem occur after resetting the battery?0 -
Is your laptop still under warranty?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
have you tried to contact acer? I am trying to contact them, even if my warranty has expired.DeHuTtY said:Hi, no anything new, the same problem yes.
I have also tried all things that I found in Inthernet, but no.
I think this is something specific to the model. I wander if we could contact Acer support for help?
about the new battery is also your original? and you tried to check the battery health with powercfg /batteryreport. on the powershell?
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No! The warranty expired a few months ago.egydiocoelho said:Is your laptop still under warranty?0 -
giukan said:have you tried to contact acer? I am trying to contact them, even if my warranty has expired.
about the new battery is also your original? and you tried to check the battery health with powercfg /batteryreport. on the powershell?Installed batteries
Information about each currently installed batteryBATTERY 1 NAME UNKNOWN MANUFACTURER UNKNOWN SERIAL NUMBER - CHEMISTRY LION DESIGN CAPACITY - FULL CHARGE CAPACITY - CYCLE COUNT -
I think it is an original battery but....0 -
There were short circuits on the motherboard, which I fixed at a service center.I would advise sending the laptop back so that the technician who fixed the laptop earlier can re-analyze the battery charger ci circuit! It would be interesting for the technician to analyze the electrical schematic of this motherboard.
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Hi! I'm new here. I have the same model of Swift that died a few days ago. Can you assist with Service Centre address/location in US where I can send mine in for repair? I believe I am not within warranty but I need it fixed because of data that I need to recover from the system. Thanks.
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Use the website to get contact info. You can't send it in without first creating a ticket... Likely the easiest way to get a ticket started is through the chat interface.
Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.0
