Cannot install OS on brand new Nitro laptop AN517-55-777P

AmateurIdek
AmateurIdek Member Posts: 18 Troubleshooter
edited June 2022 in Nitro Gaming
So I bought a new Nitro laptop that came without any OS.

I had the Bootable USB, got through to installing W10 and when it asked where do you want to install it, I could see no drives. Not after pressing refresh/anything else. 

So I went to Repair your PC and troubleshoot then CMD.

In CMD I wrote
>diskpart 
Then
>list disk

And I see the one HDD0 is full. 0MB free. It's a brand new computer and Idk what to do! 

I tried to reset it and next thing I know my Bootable USB doesn't work...

So I made another one and here I am again...

Tldr: Can't install OS because the HDD/SDD isn't showing up and I have no where to install the OS

(Thread was edited to add model name to the title)


Best Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited June 2022 Answer ✓
     No! Access the bios, go to the main tab and then press ctrl+s. What is the bios version? If sata mode or vmd controller does not appear, extract this chipset driver to the root of the usb drive: https://global-download.acer.com/GDFiles/Driver/Chipset/Chipset_Intel_10.1.36.6_W11x64_A.zip?acerid=637819604723738022&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN517-55&OS=ALL&LC=en&BC=ACER&SC=PA_6
    Then click on load driver and select the driver for Alder Lake:



    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Answer ✓
    No problem :) Glad you got it to work VMD can be a tricky one!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    In fact, your model comes with the uefi shell OS:
    How to Install a 3tb or Larger HDD through EFI Shell UEFI method - YouTube
    If you intend to keep just windows installed, I would delete all partitions until you run out of unallocated space. Now if you intend to keep the uefi shell, there is another way to install windows too:
    https://www.youtube.com/watch?v=fQS9A4O_4uQ&t=17s


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers