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    • High temperatures on one of the cores, is it normal? - Nitro 5 AH 515-57

    Member Posts: 12

    Tinkerer
    edited April 2022 in Nitro Gaming
    Hi, i got my new laptop Nitro 5 AH 515-57 with core i9 11900H / RTX 3070. Found unusual temperatures in one of the CPU Core while in full load
     /stress test. Should i get it to service center for help?

    [​//Edited the content to add model name]


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    Best Answer

    • ACE, Member Posts: 4,862 Pathfinder
      Answer ✓
      @CDX try to contact or bring it to the service center to let the technicians replace the thermal paste. 
      Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
      Thank you and have a nice day!

    Answers

    • ACE, Member Posts: 4,862 Pathfinder
      Answer ✓
      @CDX try to contact or bring it to the service center to let the technicians replace the thermal paste. 
      Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
      Thank you and have a nice day!
    • Member Posts: 6,727 Guru
      Hi @CDX,

      Is it happens while in gamming. 
    • Member Posts: 12

      Tinkerer
      edited April 2022
      For all games such as CS-GO, etc. Had visit the service center and the result still the same or probably worst. Looks like the design of the nitro 5 having issue and I regret buying it
    • ACE, Member Posts: 4,862 Pathfinder
      @CDX try to put the fan on maximum speed and get a laptop cooler.
      Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
      Thank you and have a nice day!
    • Member Posts: 12

      Tinkerer
      @AnhEZ28 @Easwar both had done that. it still causes me with one cpu core to 92c while rest are cooler
    • ACE, Member Posts: 4,862 Pathfinder
      @CDX I see. You might need to contact the service center again. Tell them to test the temperature at the center.
      Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
      Thank you and have a nice day!
    • Member Posts: 12

      Tinkerer
      edited May 2022
      @AnhEZ28 the tech from service center told that it is normal for i9-11900H (Turbo boost) perform at always 92c despite under volt & windows 11 optimization. Even with cooling pad just not making any difference in temperature.

      Regret for not doing my homework before purchase and gonna live with it till i have the ability to buy (probably not Nitro 5 model anymore)

    • ACE, Member Posts: 4,862 Pathfinder
      @CDX sorry to hear that. But do you get any temperature throttling issues like FPS drops or lagging?
      Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
      Thank you and have a nice day!
    • Member Posts: 12

      Tinkerer
      @AnhEZ28 the service center mention that its normal for i9-11900H (Turbo boost) perform at always 92c despite under volt & windows 11 optimization.
      Even with cooling pad just not making any difference in temperature.

      Regret for not doing my homework before purchase gonna live with it till i have the ability to buy (probably not Nitro 5 any more)

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