New battery incompatible? - G3-572

Nexed_
Nexed_ Member Posts: 32 Troubleshooter
edited March 2022 in Predator Laptops
I recently bought new battery for my laptop (model G3-572) and It's a substitute. So in some games that are more demanding (but still good for my laptop) the battery after some time stops charging tho it says that it charges even on battery report and charging light starts blinking. It won't charge up and after some time battery will drop to 98-97% then to 96% and the I don't know if it will drop. When I unplug it and let it drop to 95-93% (this is new battery design capacity) it will charge up. Also on in game laptop performance is normal, on old battery problems that I describe here didn't show up.
If anyone knows how to fix it, please let me know.

[​//Edited the content to add model name]

Answers

  • Can you send a picture of the new battery, showing the voltage and current?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Nexed_
    Nexed_ Member Posts: 32 Troubleshooter
    edited March 2022

    You mean this?
    @egydiocoelho
  • No! I refer to this data:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Nexed_
    Nexed_ Member Posts: 32 Troubleshooter
    @egydiocoelho I can't give that info as it's a internal battery and taking it out is pain.
  • Have you tried calibrating the battery?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Nexed_
    Nexed_ Member Posts: 32 Troubleshooter
    @egydiocoelho You mean by waiting for battery to drop to 0 and recharge it? Yes. If you mean by Acer Care Center I didn't. In acer care center calibration option doesn't exist for some reason.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,294 Pathfinder
    @Nexed seems that the substitute battery will have some problems because of bad quality charging board.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)