Wifi not working - I am running Linux MINT 20 Acer Aspire 5 A515-44-R41B RADEON

JackStarz
JackStarz Member Posts: 52 Troubleshooter
edited December 2021 in Aspire Laptops
anyone .........   anyone  ..............       hardblock and softblock are off..   but  my  GUI still tell me wifi disabled.  


System:
  Host: deathstar Kernel: 5.8.0-23-generic x86_64 bits: 64 
  Desktop: Xfce 4.14.2 Distro: Linux Mint 20 Ulyana 
Machine:
  Type: Laptop System: Acer product: Aspire A515-44 v: V1.06 
  serial: <superuser/root required> 
  Mobo: RO model: Calla_RN v: V1.06 serial: <superuser/root required> 
  UEFI: INSYDE v: 1.06 date: 05/13/2020 
Battery:
  ID-1: BAT1 charge: 32.7 Wh condition: 32.7/53.0 Wh (62%) 
CPU:
  Topology: 6-Core model: AMD Ryzen 5 4500U with Radeon Graphics bits: 64 
  type: MCP L2 cache: 3072 KiB 
  Speed: 1695 MHz min/max: 1400/2375 MHz Core speeds (MHz): 1: 1703 2: 1720 
  3: 1487 4: 1813 5: 1467 6: 2698 
Graphics:
  Device-1: AMD Renoir driver: amdgpu v: kernel 
  Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati,modesetting 
  unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz, 2560x1440~60Hz, 1920x1080~60Hz 
  OpenGL: renderer: AMD RENOIR (DRM 3.38.0 5.8.0-23-generic LLVM 11.0.0) 
  v: 4.6 Mesa 20.2.6 
Audio:
  Device-1: AMD driver: snd_hda_intel 
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor driver: N/A 
  Device-3: AMD Family 17h HD Audio driver: snd_hda_intel 
  Device-4: DisplayLink QGeeM 3501 Adapter type: USB 
  driver: snd-usb-audio,usbfs 
  Sound Server: ALSA v: k5.8.0-23-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  driver: r8169 
  IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: b4:a9:fc:a2:a5:9c 
  Device-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter 
  driver: ath10k_pci 
  IF: wlp4s0 state: down mac: 80:30:49:21:7e:51 
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
Drives:
  Local Storage: total: 238.47 GiB used: 166.72 GiB (69.9%) 
  ID-1: /dev/nvme0n1 vendor: Western Digital 
  model: PC SN520 SDAPNUW-256G-1014 size: 238.47 GiB 
Partition:
  ID-1: / size: 233.24 GiB used: 166.71 GiB (71.5%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 76.4 C mobo: N/A gpu: amdgpu temp: 54 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 333 Uptime: 3h 18m Memory: 22.93 GiB used: 10.09 GiB (44.0%) 
  Shell: bash inxi: 3.0.38 

Best Answer

  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    Answer ✓
    In the end I think this was a Kernel issue. I rebuilt the OS as 20.3 using 5.13 -30 .. The Display link issue is better supported with this kernel also.
«1

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    What does  the following commands show you?

    #showninfo 
    sudo iw list 

    # Check the dmesg boot log for anything about the wireless 
    sudo dmesg | egrep 'wifi|ath|wlp'

    # Check the lspci , its there but just want to check
    lspci

    # check if rfkill is throwing a fit
    rfkill list all


    When posting term output you can wrap it in the "code" to make it a tad neater ala:

    root@fedora ~]# rfkill list all
    0: hci0: Bluetooth
    	Soft blocked: yes
    	Hard blocked: no
    1: phy0: Wireless LAN
    	Soft blocked: no
    	Hard blocked: no



  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    What was the original factory-installed OS if any?

    Jack E/NJ

  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    installed OS  was win 10 I bleeve
  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    (1) Did you wipe both Win10 and hidden factory reset partition?
    (2) Did you disable Win10 fast startup, or do a charger-unplugged pinhole mainboard discharge, before installing Mint?
    (3) If you already posted a thread on this issue to the Mint forums, send a PM to Altair4 to try to get his input on it. Keep me in the MintForum loop and I'll chime in whenever appropriate

    Jack E/NJ

  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    Wiphy phy0
    	max # scan SSIDs: 16
    	max scan IEs length: 195 bytes
    	max # sched scan SSIDs: 16
    	max # match sets: 16
    	max # scan plans: 2
    	max scan plan interval: 7200
    	max scan plan iterations: 100
    	Retry short limit: 7
    	Retry long limit: 4
    	Coverage class: 0 (up to 0m)
    	Device supports RSN-IBSS.
    	Device supports AP-side u-APSD.
    	Supported Ciphers:
    		* WEP40 (00-0f-ac:1)
    		* WEP104 (00-0f-ac:5)
    		* TKIP (00-0f-ac:2)
    		* CCMP-128 (00-0f-ac:4)
    		* CMAC (00-0f-ac:6)
    		* CMAC-256 (00-0f-ac:13)
    		* GMAC-128 (00-0f-ac:11)
    		* GMAC-256 (00-0f-ac:12)
    	Available Antennas: TX 0x3 RX 0x3
    	Configured Antennas: TX 0x3 RX 0x3
    	Supported interface modes:
    		 * IBSS
    		 * managed
    		 * AP
    		 * monitor
    		 * mesh point
    		 * P2P-client
    		 * P2P-GO
    		 * P2P-device
    	Band 1:
    		Capabilities: 0x19ef
    			RX LDPC
    			HT20/HT40
    			SM Power Save disabled
    			RX HT20 SGI
    			RX HT40 SGI
    			TX STBC
    			RX STBC 1-stream
    			Max AMSDU length: 7935 bytes
    			DSSS/CCK HT40
    		Maximum RX AMPDU length 65535 bytes (exponent: 0x003)
    		Minimum RX AMPDU time spacing: 8 usec (0x06)
    		HT TX/RX MCS rate indexes supported: 0-15
    		Bitrates (non-HT):
    			* 1.0 Mbps
    			* 2.0 Mbps (short preamble supported)
    			* 5.5 Mbps (short preamble supported)
    			* 11.0 Mbps (short preamble supported)
    			* 6.0 Mbps
    			* 9.0 Mbps
    			* 12.0 Mbps
    			* 18.0 Mbps
    			* 24.0 Mbps
    			* 36.0 Mbps
    			* 48.0 Mbps
    			* 54.0 Mbps
    		Frequencies:
    			* 2412 MHz [1] (20.0 dBm)
    			* 2417 MHz [2] (20.0 dBm)
    			* 2422 MHz [3] (20.0 dBm)
    			* 2427 MHz [4] (20.0 dBm)
    			* 2432 MHz [5] (20.0 dBm)
    			* 2437 MHz [6] (20.0 dBm)
    			* 2442 MHz [7] (20.0 dBm)
    			* 2447 MHz [8] (20.0 dBm)
    			* 2452 MHz [9] (20.0 dBm)
    			* 2457 MHz [10] (20.0 dBm)
    			* 2462 MHz [11] (20.0 dBm)
    			* 2467 MHz [12] (20.0 dBm) (no IR)
    			* 2472 MHz [13] (20.0 dBm) (no IR)
    			* 2484 MHz [14] (disabled)
    	Band 2:
    		Capabilities: 0x19ef
    			RX LDPC
    			HT20/HT40
    			SM Power Save disabled
    			RX HT20 SGI
    			RX HT40 SGI
    			TX STBC
    			RX STBC 1-stream
    			Max AMSDU length: 7935 bytes
    			DSSS/CCK HT40
    		Maximum RX AMPDU length 65535 bytes (exponent: 0x003)
    		Minimum RX AMPDU time spacing: 8 usec (0x06)
    		HT TX/RX MCS rate indexes supported: 0-15
    		VHT Capabilities (0x339071b2):
    			Max MPDU length: 11454
    			Supported Channel Width: neither 160 nor 80+80
    			RX LDPC
    			short GI (80 MHz)
    			TX STBC
    			SU Beamformee
    			MU Beamformee
    			RX antenna pattern consistency
    			TX antenna pattern consistency
    		VHT RX MCS set:
    			1 streams: MCS 0-9
    			2 streams: MCS 0-9
    			3 streams: not supported
    			4 streams: not supported
    			5 streams: not supported
    			6 streams: not supported
    			7 streams: not supported
    			8 streams: not supported
    		VHT RX highest supported: 0 Mbps
    		VHT TX MCS set:
    			1 streams: MCS 0-9
    			2 streams: MCS 0-9
    			3 streams: not supported
    			4 streams: not supported
    			5 streams: not supported
    			6 streams: not supported
    			7 streams: not supported
    			8 streams: not supported
    		VHT TX highest supported: 0 Mbps
    		Bitrates (non-HT):
    			* 6.0 Mbps
    			* 9.0 Mbps
    			* 12.0 Mbps
    			* 18.0 Mbps
    			* 24.0 Mbps
    			* 36.0 Mbps
    			* 48.0 Mbps
    			* 54.0 Mbps
    		Frequencies:
    			* 5180 MHz [36] (30.0 dBm) (no IR)
    			* 5200 MHz [40] (30.0 dBm) (no IR)
    			* 5220 MHz [44] (30.0 dBm) (no IR)
    			* 5240 MHz [48] (30.0 dBm) (no IR)
    			* 5260 MHz [52] (30.0 dBm) (no IR, radar detection)
    			* 5280 MHz [56] (30.0 dBm) (no IR, radar detection)
    			* 5300 MHz [60] (30.0 dBm) (no IR, radar detection)
    			* 5320 MHz [64] (30.0 dBm) (no IR, radar detection)
    			* 5500 MHz [100] (30.0 dBm) (no IR, radar detection)
    			* 5520 MHz [104] (30.0 dBm) (no IR, radar detection)
    			* 5540 MHz [108] (30.0 dBm) (no IR, radar detection)
    			* 5560 MHz [112] (30.0 dBm) (no IR, radar detection)
    			* 5580 MHz [116] (30.0 dBm) (no IR, radar detection)
    			* 5600 MHz [120] (30.0 dBm) (no IR, radar detection)
    			* 5620 MHz [124] (30.0 dBm) (no IR, radar detection)
    			* 5640 MHz [128] (30.0 dBm) (no IR, radar detection)
    			* 5660 MHz [132] (30.0 dBm) (no IR, radar detection)
    			* 5680 MHz [136] (30.0 dBm) (no IR, radar detection)
    			* 5700 MHz [140] (30.0 dBm) (no IR, radar detection)
    			* 5720 MHz [144] (30.0 dBm) (no IR)
    			* 5745 MHz [149] (30.0 dBm) (no IR)
    			* 5765 MHz [153] (30.0 dBm) (no IR)
    			* 5785 MHz [157] (30.0 dBm) (no IR)
    			* 5805 MHz [161] (30.0 dBm) (no IR)
    			* 5825 MHz [165] (30.0 dBm) (no IR)
    			* 5845 MHz [169] (30.0 dBm) (no IR)
    			* 5865 MHz [173] (disabled)
    	Supported commands:
    		 * new_interface
    		 * set_interface
    		 * new_key
    		 * start_ap
    		 * new_station
    		 * new_mpath
    		 * set_mesh_config
    		 * set_bss
    		 * authenticate
    		 * associate
    		 * deauthenticate
    		 * disassociate
    		 * join_ibss
    		 * join_mesh
    		 * remain_on_channel
    		 * set_tx_bitrate_mask
    		 * frame
    		 * frame_wait_cancel
    		 * set_wiphy_netns
    		 * set_channel
    		 * set_wds_peer
    		 * probe_client
    		 * set_noack_map
    		 * register_beacons
    		 * start_p2p_device
    		 * set_mcast_rate
    		 * connect
    		 * disconnect
    		 * channel_switch
    		 * set_qos_map
    		 * set_multicast_to_unicast
    	Supported TX frame types:
    		 * IBSS: 0x00 0x10 0x20 0x30 0x40 0x50 0x60 0x70 0x80 0x90 0xa0 0xb0 0xc0 0xd0 0xe0 0xf0
    		 * managed: 0x00 0x10 0x20 0x30 0x40 0x50 0x60 0x70 0x80 0x90 0xa0 0xb0 0xc0 0xd0 0xe0 0xf0
    		 * AP: 0x00 0x10 0x20 0x30 0x40 0x50 0x60 0x70 0x80 0x90 0xa0 0xb0 0xc0 0xd0 0xe0 0xf0
    		 * AP/VLAN: 0x00 0x10 0x20 0x30 0x40 0x50 0x60 0x70 0x80 0x90 0xa0 0xb0 0xc0 0xd0 0xe0 0xf0
    		 * mesh point: 0x00 0x10 0x20 0x30 0x40 0x50 0x60 0x70 0x80 0x90 0xa0 0xb0 0xc0 0xd0 0xe0 0xf0
    		 * P2P-client: 0x00 0x10 0x20 0x30 0x40 0x50 0x60 0x70 0x80 0x90 0xa0 0xb0 0xc0 0xd0 0xe0 0xf0
    		 * P2P-GO: 0x00 0x10 0x20 0x30 0x40 0x50 0x60 0x70 0x80 0x90 0xa0 0xb0 0xc0 0xd0 0xe0 0xf0
    		 * P2P-device: 0x00 0x10 0x20 0x30 0x40 0x50 0x60 0x70 0x80 0x90 0xa0 0xb0 0xc0 0xd0 0xe0 0xf0
    	Supported RX frame types:
    		 * IBSS: 0x40 0xb0 0xc0 0xd0
    		 * managed: 0x40 0xb0 0xd0
    		 * AP: 0x00 0x20 0x40 0xa0 0xb0 0xc0 0xd0
    		 * AP/VLAN: 0x00 0x20 0x40 0xa0 0xb0 0xc0 0xd0
    		 * mesh point: 0xb0 0xc0 0xd0
    		 * P2P-client: 0x40 0xd0
    		 * P2P-GO: 0x00 0x20 0x40 0xa0 0xb0 0xc0 0xd0
    		 * P2P-device: 0x40 0xd0
    	WoWLAN support:
    		 * wake up on disconnect
    		 * wake up on magic packet
    		 * wake up on pattern match, up to 22 patterns of 1-134 bytes,
    		   maximum packet offset 114 bytes
    		 * wake up on network detection, up to 16 match sets
    	software interface modes (can always be added):
    		 * monitor
    	valid interface combinations:
    		 * #{ managed } <= 2, #{ AP, mesh point, P2P-client, P2P-GO } <= 2, #{ P2P-device } <= 1,
    		   total <= 4, #channels <= 1
    		 * #{ managed } <= 2, #{ P2P-client } <= 2, #{ AP, mesh point, P2P-GO } <= 1, #{ P2P-device } <= 1,
    		   total <= 4, #channels <= 2
    		 * #{ managed } <= 1, #{ IBSS } <= 1,
    		   total <= 2, #channels <= 1
    	HT Capability overrides:
    		 * MCS: ff ff ff ff ff ff ff ff ff ff
    		 * maximum A-MSDU length
    		 * supported channel width
    		 * short GI for 40 MHz
    		 * max A-MPDU length exponent
    		 * min MPDU start spacing
    	Device supports TX status socket option.
    	Device supports HT-IBSS.
    	Device supports SAE with AUTHENTICATE command
    	Device supports scan flush.
    	Device supports AP scan.
    	Device supports per-vif TX power setting
    	Driver supports full state transitions for AP/GO clients
    	Driver supports a userspace MPM
    	Driver/device bandwidth changes during BSS lifetime (AP/GO mode)
    	Device supports static SMPS
    	Device supports configuring vdev MAC-addr on create.
    	Device supports randomizing MAC-addr in scans.
    	Device supports randomizing MAC-addr in net-detect scans.
    	Supported extended features:
    		* [ VHT_IBSS ]: VHT-IBSS
    		* [ RRM ]: RRM
    		* [ SET_SCAN_DWELL ]: scan dwell setting
    		* [ FILS_STA ]: STA FILS (Fast Initial Link Setup)
    		* [ CQM_RSSI_LIST ]: multiple CQM_RSSI_THOLD records
    		* [ CONTROL_PORT_OVER_NL80211 ]: control port over nl80211
    		* [ TXQS ]: FQ-CoDel-enabled intermediate TXQs


  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    sudo dmesg | egrep 'wifi|ath|wlp'
    [sudo] password for jackstarz:         
    [    4.207535] systemd[1]: Set hostname to <deathstar>.
    [    4.915543] ath10k_pci 0000:04:00.0: enabling device (0000 -> 0002)
    [    4.930890] ath10k_pci 0000:04:00.0: pci irq msi oper_irq_mode 2 irq_mode 0 reset_mode 0
    [    5.222081] ath10k_pci 0000:04:00.0: qca6174 hw3.2 target 0x05030000 chip_id 0x00340aff sub 11ad:0807
    [    5.222094] ath10k_pci 0000:04:00.0: kconfig debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
    [    5.225330] ath10k_pci 0000:04:00.0: firmware ver WLAN.RM.4.4.1-00140-QCARMSWPZ-1 api 6 features wowlan,ignore-otp,mfp crc32 29eb8ca1
    [    5.299493] ath10k_pci 0000:04:00.0: board_file api 2 bmi_id N/A crc32 4ac0889b
    [    5.396580] ath10k_pci 0000:04:00.0: htt-ver 3.60 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1
    [    5.517299] ath: EEPROM regdomain: 0x6c
    [    5.517305] ath: EEPROM indicates we should expect a direct regpair map
    [    5.517313] ath: Country alpha2 being used: 00
    [    5.517315] ath: Regpair used: 0x6c
    [    5.573254] ath10k_pci 0000:04:00.0 wlp4s0: renamed from wlan0
    jackstarz@deathstar:~$


  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    jackstarz@deathstar:~$ lspci
    00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Root Complex
    00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Renoir IOMMU
    00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
    00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
    00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
    00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
    00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
    00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
    00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
    00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
    00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
    00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 51)
    00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
    00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0
    00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1
    00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2
    00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3
    00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4
    00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5
    00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6
    00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7
    02:00.0 Non-Volatile memory controller: Sandisk Corp WD Black 2018/PC SN520 NVMe SSD (rev 01)
    03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
    04:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
    05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Renoir (rev c3)
    05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1637
    05:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
    05:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
    05:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
    05:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 01)
    05:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
    06:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81)
    06:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81)


  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    ~$ rfkill list all
    0: acer-wireless: Wireless LAN
    	Soft blocked: no
    	Hard blocked: no
    1: acer-bluetooth: Bluetooth
    	Soft blocked: no
    	Hard blocked: no
    2: hci0: Bluetooth
    	Soft blocked: no
    	Hard blocked: no
    3: phy0: Wireless LAN
    	Soft blocked: no
    	Hard blocked: no
    jackstarz@deathstar:~$


  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    JackE said: What was the original factory-installed OS if any? JackE said: (1) Did you wipe both Win10 and hidden factory reset partition? h Altair4 block PM
  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    JackE said:
    (1) Did you wipe both Win10 and hidden factory reset partition?

    not sure 

    (2) Did you disable Win10 fast startup, or do a charger-unplugged pinhole mainboard discharge, before installing Mint?

    no

    i dont think I did those -- sorry if messy I am having trouble with the comment editor
  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    JackE said:
    (1) Did you wipe both Win10 and hidden factory reset partition?
    (2) Did you disable Win10 fast startup, or do a charger-unplugged pinhole mainboard discharge, before installing Mint?
    (3) If you already posted a thread on this issue to the Mint forums, send a PM to Altair4 to try to get his input on it. Keep me in the MintForum loop and I'll chime in whenever appropriate
    I  dont  know if  1  was done or no 
    2  no
    3 ok
  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    Please post a screenshot of Gparted if possible. If Win10 is still there, you should see at least one ~1GB NTFS recovery partition like shown below.




    Jack E/NJ

  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    ok   here is  gparted
  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    Sorry, all the Windows partitions seem to be gone. So this means you did NOT select the default Mint option to install Mint alongside Windows. Not a particularly good situation if the ACER BIOS firmware has to be updated.

    (1) Does the RJ45 connecttion to the router work? You may need it .
    (2) Have you PM'd Altair4 yet? He's probably the best Mint wifi guru.

    Jack E/NJ

  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    JackE said:
    Sorry, all the Windows partitions seem to be gone. So this means you did NOT select the default Mint option to install Mint alongside Windows. Not a particularly good situation if the ACER BIOS firmware has to be updated.

    (1) Does the RJ45 connecttion to the router work? You may need it .
    (2) Have you PM'd Altair4 yet? He's probably the best Mint wifi guru.

    I cant  update  bios  without windows ???

    I am messaging   you from the acer in question.  I  am  all hardwired here,  but I go on business when I need wifi.   

    I can not DM  altair4  itis  blocked.. 
  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    I have irrational windows hate syndrome  haha  :)
  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    Trying to update the BIOS outside of the Windows environment is much riskier than running the Windows BIOS update executable. Storage capacity is so big and cheap now, it makes good sense to have a minimal Windows dual boot setup for the few important tasks that are just plain easier and safer to do from the Windows environment. Think of dual boot as having the best of both operating systems when you really need both. If you already posted one, please send me a PM with the link to your Mint thread. I'll see what I can do.

    Jack E/NJ

  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    Try Larry78723 suggestions. Report back with results.

    Jack E/NJ

  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    JackStarz>>>I want to get my wifi up. lost it on mint 20 instaLL.>>>

    How do you know it was working before? I just checked one of my other machines that has the same QCA6174 card. No issues with Mint.  Jack E/NJ

    Jack E/NJ

  • JackStarz
    JackStarz Member Posts: 52 Troubleshooter
    ok,  I have the data  from larry world

    lo        no wireless extensions.
    
    enp3s0    no wireless extensions.
    
    wlp4s0    IEEE 802.11  ESSID:off/any  
              Mode:Managed  Access Point: Not-Associated   Tx-Power=off   
              Retry short limit:7   RTS thr:off   Fragment thr:off
              Power Management:on
              
    jackstarz@deathstar:~$ lsusb
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 003: ID 0408:a061 Quanta Computer, Inc. HD User Facing
    Bus 003 Device 004: ID 17e9:4301 DisplayLink QGeeM 3501 Adapter
    Bus 003 Device 002: ID 1ea7:0066 SHARKOON Technologies GmbH [Mediatrack Edge Mini Keyboard]
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 002: ID 05e3:0626 Genesys Logic, Inc. USB3.1 Hub
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp. 
    Bus 001 Device 003: ID 0c45:5004 Microdia USB DEVICE
    Bus 001 Device 004: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    jackstarz@deathstar:~$ lspci
    00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Root Complex
    00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Renoir IOMMU
    00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
    00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
    00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
    00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
    00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
    00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
    00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
    00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
    00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
    00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 51)
    00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
    00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0
    00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1
    00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2
    00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3
    00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4
    00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5
    00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6
    00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7
    02:00.0 Non-Volatile memory controller: Sandisk Corp WD Black 2018/PC SN520 NVMe SSD (rev 01)
    03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
    04:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
    05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Renoir (rev c3)
    05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1637
    05:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
    05:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
    05:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
    05:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 01)
    05:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
    06:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81)
    06:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81)

    yip