Chrome and Edge is stucking and lagging Aspire 5 A515-56G

Chandashoka123
Chandashoka123 Member Posts: 45 Troubleshooter
edited November 2021 in Aspire Laptops
My laptop is Acer Aspire 5 A515-56G . After turn on the laptop I open my chrome and edge browsers. But they are lagging so I uninstall chrome and reinstall it but it's not fixed. How do I fix it please help me?

Best Answer

  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    Answer ✓
    (1) In Control Panel Programs app, uninstall Chrome and any non-M icrosoft virus scanners that may be running in the background.
    (2) Then shut the machine down normally.
    (3) Turn machine back on and immediately press the F2 key to enter the BIOS menu
    (4) Press F9 to load BIOS defaults. Then press F10 to save BIOS defaults and exit the BIOS menu
    (5) Windows should then boot normallly
    (6) Does Edge work OK now without Chrome or virus scanners being installed?

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    Sorry but you should not be trying to run Chrome and Edge at the same time. Chrome browser is notorious for too much RAM usage & CPU usage. You probably should have at least 12GB RAM installed if you try to run both browsers.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Chandashoka123,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​

  • Chandashoka123
    Chandashoka123 Member Posts: 45 Troubleshooter
    JackE said:
    Sorry but you should not be trying to run Chrome and Edge at the same time. Chrome browser is notorious for too much RAM usage & CPU usage. You probably should have at least 12GB RAM installed if you try to run both browsers.
    I didn't use it same time I worked them separate times that times they are lagging
  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    Answer ✓
    (1) In Control Panel Programs app, uninstall Chrome and any non-M icrosoft virus scanners that may be running in the background.
    (2) Then shut the machine down normally.
    (3) Turn machine back on and immediately press the F2 key to enter the BIOS menu
    (4) Press F9 to load BIOS defaults. Then press F10 to save BIOS defaults and exit the BIOS menu
    (5) Windows should then boot normallly
    (6) Does Edge work OK now without Chrome or virus scanners being installed?

    Jack E/NJ

  • Chandashoka123
    Chandashoka123 Member Posts: 45 Troubleshooter
    JackE said:
    (1) In Control Panel Programs app, uninstall Chrome and any non-M icrosoft virus scanners that may be running in the background.
    (2) Then shut the machine down normally.
    (3) Turn machine back on and immediately press the F2 key to enter the BIOS menu
    (4) Press F9 to load BIOS defaults. Then press F10 to save BIOS defaults and exit the BIOS menu
    (5) Windows should then boot normallly
    (6) Does Edge work OK now without Chrome or virus scanners being installed?
    What happened if I set default bios settings? If I do that my data or any other may loss or not? Can you tell me what happened because this is my main laptop I use for my studies . So this is very important I don't have any other laptops. So I protect this and love it.
  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    You're data on the storage drive should not be affected.

    Jack E/NJ

  • Chandashoka123
    Chandashoka123 Member Posts: 45 Troubleshooter
    JackE said:
    You're data on the storage drive should not be affected.
    Thankyou so much
  • Chandashoka123
    Chandashoka123 Member Posts: 45 Troubleshooter
    JackE said:
    You're data on the storage drive should not be affected.
    https://www.youtube.com/watch?v=KSZJq17Xxb8 
    Is this video is right?
  • Chandashoka123
    Chandashoka123 Member Posts: 45 Troubleshooter
    Chandashoka123 said:
    JackE said:
    You're data on the storage drive should not be affected.
    https://www.youtube.com/watch?v=KSZJq17Xxb8 
    Is this video is right?
    JackE said:
    (1) In Control Panel Programs app, uninstall Chrome and any non-M icrosoft virus scanners that may be running in the background.
    (2) Then shut the machine down normally.
    (3) Turn machine back on and immediately press the F2 key to enter the BIOS menu
    (4) Press F9 to load BIOS defaults. Then press F10 to save BIOS defaults and exit the BIOS menu
    (5) Windows should then boot normallly
    (6) Does Edge work OK now without Chrome or virus scanners being installed?
    I did like you said but problem is still having? please help me to fix it?
  • JackE
    JackE ACE Posts: 44,880 Trailblazer
    No. Try to reset defaults again again. Are you still trying to run Chrome? Don't install Chrome!!! Uninstall Chrome.






    Jack E/NJ

  • Chandashoka123
    Chandashoka123 Member Posts: 45 Troubleshooter
    edited November 2021
    JackE said:
    No. Try to reset defaults again again. Are you still trying to run Chrome? Don't install Chrome!!! Uninstall Chrome.






    Yes I did like you said but chrome and edge are still lagging and why are you saying to do it again and again?
  • Chandashoka123
    Chandashoka123 Member Posts: 45 Troubleshooter
    Chandashoka123 said:
    JackE said:
    No. Try to reset defaults again again. Are you still trying to run Chrome? Don't install Chrome!!! Uninstall Chrome.






    Yes I did like you said but chrome and edge are still lagging and why are you saying to do it again and again?
    I uninstalled chrome after that I set bios defaults like you said. After that I installed chrome and check. Then also problem like that. didnot fix. please help?

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