Acer Chromebook 315 CB315-3HT-C296 sound quality is horrible

pointyskull
pointyskull Member Posts: 5

Tinkerer
in Chromebooks
Just updated my old Chromebook with a new Acer Chromebook 315 CB315-3HT-C296
VERY disappointed with the sound quality to my external speakers (which sounded very good with my old Acer Chromebook).

Anyone else experience this with this particular model?
I am beyond frustrated.

Answers

  • Jack22
    Jack22 ACE Posts: 4,096 Pathfinder
    @pointyskull
    Is the volume low or its the clarity of the sound is bad ?
    Click on 'Yes' if the comment answers your question!
  • pointyskull
    pointyskull Member Posts: 5

    Tinkerer
    It's not a volume issue. It's clarity of the sound. While hard to describe accurately, the sound quality on streaming music (which sounded excellent with my older Acer Chromebook) is just not clean. I even bought a new set of externals thinking maybe that was the issue. It isn't.
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Any chance the jack just isn't quite fully seated? That could allow for some static bleed from the ground...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jack22
    Jack22 ACE Posts: 4,096 Pathfinder
    pointyskull said:
    It's not a volume issue. It's clarity of the sound. While hard to describe accurately, the sound quality on streaming music (which sounded excellent with my older Acer Chromebook) is just not clean. I even bought a new set of externals thinking maybe that was the issue. It isn't.
    Try this this and check the sound clarity. Turn off the chromebook and press and hold the Refresh  + tap Power  for 30 seconds and than check
    Click on 'Yes' if the comment answers your question!
  • pointyskull
    pointyskull Member Posts: 5

    Tinkerer
    billsey said:
    Any chance the jack just isn't quite fully seated? That could allow for some static bleed from the ground...
    Thanks for the suggestion - but that isn't the issue unfortunately.
  • pointyskull
    pointyskull Member Posts: 5

    Tinkerer
    Jack22 said:
    pointyskull said:
    It's not a volume issue. It's clarity of the sound. While hard to describe accurately, the sound quality on streaming music (which sounded excellent with my older Acer Chromebook) is just not clean. I even bought a new set of externals thinking maybe that was the issue. It isn't.
    Try this this and check the sound clarity. Turn off the chromebook and press and hold the Refresh  + tap Power  for 30 seconds and than check
    If I did that correctly it does seem to have helped. I think.  What exactly would the Refresh/Power combo have done?

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