Camera not working - Nitro 5 5923
Tinkerer
//Edited the content to add model name.
Answers
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khaihoan2306,
Is the default camera is not working or it is not working with apps like Zoom and google meet.1 -
Easwar said:khaihoan2306,
Is the default camera is not working or it is not working with apps like Zoom and google meet.
All apps are not working, (Microsoft Teams, Zoom, web, Camera default, ...)0 -
@khaihoan2306
Doing the power drain and bios defaults will really help. Kindly follow the steps given below:
Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.
If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer.If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. Connect all the cables back and restart the computer.
While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.Kindly check whether the camera is working now..
If it is still not working..
Try windows x
go to device manager
expand camera
right click on camera - uninstall
Restart the computerIt should work fine..
Click on "Like" if you find my answer useful
Click on "Yes" if it answers your question.
Please click YES if I answered your question
I am not an ACER employeeThank you and have a BLESSED AND HAPPY DAY
★★ WILLIAM - MRK ★★
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@khaihoan2306
If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. Connect all the cables back and restart the computer.
While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.
Kindly check whether the camera is working now..
Do you see the camera on the device manager..
If it is still not working..
Try windows x
go to device manager
expand camera
right click on camera - uninstall
Restart the computerIt should work fine..
If it is still not working then we have to install the chipset and camera driver from the acer website..
We need to go to support.acer.com
chose the country
type the model or snid
and then install the chipset and camera driver.
Click on "Like" if you find my answer useful
Click on "Yes" if it answers your question.
Please click YES if I answered your question
I am not an ACER employeeThank you and have a BLESSED AND HAPPY DAY
★★ WILLIAM - MRK ★★
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@Easwar
Something went wrong (0xA00F4292) when I press Capture button.0 -
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No you didnt help0