Just purchased my Nitro desktop and it says serial number is already registered ?

System
System Member Posts: 4,569 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: Unable to register product.

Comments

  • tonk
    tonk Member Posts: 1 New User
    Same problem here. Just purchased my Nitro desktop and it says serial number is already registered ?????
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    tonk said:
    Same problem here. Just purchased my Nitro desktop and it says serial number is already registered ?????
    I am very sorry to hear that you're having issues registering your new Acer unit, can you please send me a private message with the serial number and the country you're contacting us from for better assistance?

    Thanks in advance,
    Acer-Manny
  • SandeepPhalke
    SandeepPhalke Member Posts: 1 New User
    Hi Acer_Manny, i purchased Acer laptop and facing the same problem it says that the serial number is already registered. What should i do. I am not able to send a private message to you as well. Can you guide me on this please. 
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi Acer_Manny, i purchased Acer laptop and facing the same problem it says that the serial number is already registered. What should i do. I am not able to send a private message to you as well. Can you guide me on this please. 
    I have replied to your PM.

    Thanks,
    Acer-Manny
  • RajeshRane
    RajeshRane Member Posts: 1 New User
    Hi,

    I purchaed as nito 5 laptop on 6th June. I'm unable to register the product with SN. I get error message that the SN is invalid. I have checked the number many times. Copied it from the acer care app as well. Please let me know how do I register the product?
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi,

    I purchaed as nito 5 laptop on 6th June. I'm unable to register the product with SN. I get error message that the SN is invalid. I have checked the number many times. Copied it from the acer care app as well. Please let me know how do I register the product?
    Sorry for the delayed response RajeshRane, can you please send me a private message with the screenshot of the error that shows the link address of the site and the serial number of your unit to better assist.

    Thanks in advance,
    Acer-Manny
  • kiki2618
    kiki2618 Member Posts: 1 New User
    ive bought my acer nitro from the company CeX and its been running very slow ive tried to register it and it says its been registered previously and I don't know what to and was hopeing youd be able to help thank you
      
  • NADNERB
    NADNERB Member Posts: 1 New User
    Hi, just recently purchased the same make (Nitro 5). I have the same issue. Need help. Thanks.
  • Yalara
    Yalara Member Posts: 1 New User

    I'm having the same problem with my new desktop. I have a Nitro 50 and every time I try to register it, I get the message that that serial number is already registered. It does not appear in "My Products", so I have to assume that someone else has registered it?