Acer Nitro5 - SteelSeries Arctis 3 Microphone issue.

NPortman
NPortman Member Posts: 5 New User
Hello Everyone, Does any of you here have a SteelSeries Arctis 3 headset? For some reason my SteelSeries Microphone is not working and my laptop doesn't detect SteelSeries Microphone. Thanks in advance!

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi NPortman,

    Is it a wired headset or wireless.
  • NPortman
    NPortman Member Posts: 5 New User
    Hello Easwar,

    Connected via 3.5mm jack.

    Thanks,
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    Acer laptops don't separate laptop internal mic and 3.5mm headset mic.

    Set it as headset (in realtek hd audio manager or realtek audio console), lightly tap the headset mic.

    If the signal meter jumps, then your headset mic is working.
  • NPortman
    NPortman Member Posts: 5 New User
    Joe9844 said:
    Acer laptops don't separate laptop internal mic and 3.5mm headset mic.

    Set it as headset (in realtek hd audio manager or realtek audio console), lightly tap the headset mic.

    If the signal meter jumps, then your headset mic is working.
    Hi Joe,

    Appreciate your response. I already did tried this method but my laptop doesn't detect the microphone of my headset.

    Please see uploaded screenshot.

    Thanks,
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    edited July 2021
    There is nothing wrong with your screenshot. It is supposed to look like that. As long as the signal meter jumps when you lightly tap the headset mic, then it is working.

    1) headset mic mute button
    2) did you insert the 3.5mm jack fully into the hole?
    3) update using this method.

    https://community.acer.com/en/discussion/588107/if-you-have-realtek-audio-problems-or-want-new-realtek-audio-drivers-follow-this
  • NPortman
    NPortman Member Posts: 5 New User
    Headset mic is not in mute and i have inserted the 3.5mm jack fully into the hole...

    Step3:
    I think i have the updated version of realtek - Please see attached file.
  • NPortman
    NPortman Member Posts: 5 New User
    I found this solution on Reddit as he has the same problem i have on my steelseries microphone. Do you know how to download drivers and when i do download them where do i put the files?