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If you have realtek audio problems or want new realtek audio drivers, follow this.

Joe9844Joe9844 Member Posts: 37 Devotee
If you have bought an Acer desktop or laptop in the last 3 years and you cannot find new Realtek audio driver, here is what you should try:

Download Realtek audio driver and utility (actually mislabeled should be called Realtek Audio Console) from Veriton X4665G (if you have a desktop).
Download Realtek audio driver and audio console driver from Predator PT917-71 (if you have a laptop).

Run setup.exe from the driver and setup_app from the utility/console.

Run Microsoft Store to update the Realtek Audio Console.

You will no longer have the old Realtek HD Audio Manager.  All audio functions will be run inside the Realtek Audio Console.

FAQ & Answers

  • Joe9844Joe9844 Member Posts: 37 Devotee
    If you want to update your Realtek audio driver and Realtek Audio Console further, then go to Microsoft Update Catalog and search for the following:

    realtek 1903 media --- this will give you 6.0.8849.1 driver dating end of November 2019

    realtek 1903 --- this will give you 11.0.6000.736 software components

    Download them and unzip them. Update the realtek audio driver and ALL 3 of the Realtek Software Components in device manager.



    Then run Microsoft Store to update the Realtek Audio Console.

    After all this, you will have 6.0.8849.1 driver and 1.8.204.0 Realtek Audio Console.
  • Joe9844Joe9844 Member Posts: 37 Devotee
    If you have a laptop and the predator drivers doesn't work, then try some other drivers from recent Acer laptop models.
  • PurawPuraw Member Posts: 72 Die Hard
    Joe9844 said:
    If you want to update your Realtek audio driver and Realtek Audio Console further, then go to Microsoft Update Catalog and search for the following:

    realtek 1903 media --- this will give you 6.0.8849.1 driver dating end of November 2019

    realtek 1903 --- this will give you 11.0.6000.736 software components

    Download them and unzip them. Update the realtek audio driver and ALL 3 of the Realtek Software Components in device manager.



    Then run Microsoft Store to update the Realtek Audio Console.

    After all this, you will have 6.0.8849.1 driver and 1.8.204.0 Realtek Audio Console.
    The Realtek Audio Console is no longer available in the  MSFT store but Acer lists a RTK console that does not have a setup.exe or an install.exe file just "Install_UWP.cmd" and when I try to run that by double clicking or elevated in Powershell or with any other Windows command I get serious errors and Windows10 x64 18363 warnings. I have an Acer Aspire 5 515-54G-70AG, S/N: NXHNBSP0029340F26E7600 laptop that runs on NVIDIA GEFORCE  MX250 (with dedicated graphics board) but the INTEL UHD graphics driver is also listed/installed? under Display adapters Driver Version 26.20.100.6911 so Intel UHD is actually running or just listed is not clear, Can you help me out with this?


  • Joe9844Joe9844 Member Posts: 37 Devotee
    Your screenshots on the other thread already showed that you have Realtek Audio Console installed, so proceed with step number 2 (going to Microsoft Update Catalog, download/unzip/update the various software components (under software components) and realtek driver (under Sound, Video and Game Controllers). Then run Microsoft Store to update the Audio Console.
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