Acer nitro 5 AN515-44 performance issue !!! For normal use its fine but while gaming its different

SaubhagyaStha
SaubhagyaStha Member Posts: 3 New User
edited January 2023 in Nitro Gaming

Model Name: AN515-44



This is my Acer Nitro 5 and I am having performance Issue !! For normal use its fine but while gaming its different !! I play Apex legends the most and secondly Valorant but the FPS i get is not up to the point !! My friend has the same PC as mine. All specs are same but runs way better than mine !!
MY PC GIVES :: APEX LEGEND FPS ON LOWEST SETTING : 60 to 70 !!  Valorant 70 to 82 at most !!
my friend has never had fps issue and is stable all times his pc provides {FPS ON LOWEST SETING} :: APEX LEGEND : 112 to 144 fps !! Valorant : 132 to 144 !!
My laptop has been bought for only 3 months and his is a year old but why the performance issue ?? 
My drivers are up to date even my windows version is licensed but his is not even activated anymore and he doesn't care about driver update and never updates !!
I did all kinds of optimisation but no improvement i play on SSD and he plays on HDD. Mine should perform better but his performs better !!
What do i do to make this laptop work???? help me please !!! I am annoyed and i can't get to the store due to pandamic !!!
IF this problem is not fix i will go to acer dealer who sold me this and throw it in his face if it is not solved !! 
PLEASE HELP ME !! THIS LAPTOP IS PERFORMING ABSOLUTE GARBAGE !! 
[Edited the thread to add issue detail]

 

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited July 2021
    @SaubhagyaStha


    I am really sorry for the inconvenience.   I will do my best to help you.. 

    You  can always  do a refresh and reset.   These are steps to do the refresh and reset .. 

    Once it is done..  install the game  ... Play the game and check.. 


    click on start - settings - update and security - recovery - reset this pc - get started 

    or 

    on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 

    It will show you keep my files and remove every thing


    chose keep my files 
    chose the account - type the password - click on local reinstall - click on reset 
    It will be in progress.. 
    login to computer and start using the computer. 

    If it is still not working 

    click on start - settings - update and security - recovery - reset this pc - get started 
    chose remove everything 
    click on local reinstall - just remove my files - click on reset  - It will be in progress..   You can also try "fully clean the drive" as a last option. 



    If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost 

     

    If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer.


    Once it is done..  install the game  ... Play the game and check..   


    Even after recovery if you are facing the issue then upgrade will be the next option...

    Please visit the website  given below .  There is an option to  "start your scan "  and " select your computer " .   Please chose the options and try it.   It will show you the memory and SSD’s details and the best upgrade options for you.. 

    https://www.crucial.com/

     

    It will tell you what you currently have and what you can add for memory and SSD's. 


    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • SaubhagyaStha
    SaubhagyaStha Member Posts: 3 New User
    @Acer-William Non of these worked !!! I tried nothing works !! All i can see is the warranty card's work the end

  • Assassin0072
    Assassin0072 Member Posts: 11

    Tinkerer

    @Acer-William Non of these worked !!! I tried nothing works !! All i can see is the warranty card's work the end

    is your laptop on low power mode? if so try setting your laptop to high performance using nitrosense
  • SaubhagyaStha
    SaubhagyaStha Member Posts: 3 New User
    @Acer-William NO ! i even configured it to have ultimate performance using power shell but it doesn't work !! NO changes in performance 
  • Rushdarosh
    Rushdarosh Member Posts: 3 New User
    edited December 2022

    Same, I have had my Nitro 5 for just a year and is sitting on a solid 10 fps on every single game from roblox to assetto corsa to anything, and ive done everything to fix it, but nothing works...