Acer Aspire touchscreen quit working - E5-573 N15Q1

FAQ & Answers

• billsey ACE Posts: 27,057 Trailblazer

  November 2020

  Which model of Aspire do you have? In Device Manager is there anything flagged, even seemingly unrelated?
  

  Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  

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• vikz Member Posts: 1 New User

  May 2021

  Hi! I have the same issue. My Acer E5-573 N15Q1 touchscreen feature no longer work. Is there a driver I need to download? I checked in Device Manager, HID does not show a touchscreen interface either. I don't see any solution for this issue online or the Acer website. Can anyone help direct us to a helpful link? Thanks! 

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• christy1 Member Posts: 1,620 Community Aficionado

  May 2021

  vikz
  
  Go to device manager and try to reinstall the driver. check on show hidden devices. Try to enable it or uninstall the driver and restart the computer. 
  
  
  

  Accept if its Helpful.   
  

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• StevenGen ACE Posts: 6,166 Pathfinder

  May 2021 edited May 2021

  GregC said:

  I think the touchscreen may have quit working upon installation of Windows 10 but can't be sure of that.  Have tried disabling the device, re-booting, and then re-enabling the device with no luck.  Windows says the touchscreen is working fine.  But it is not working at all.  Can someone please help.  Could not find a new driver on the ACER website except a bluetooth and a VGA driver.

  Whenever you reinstall or install Win-10 not all drivers are automatically installed by Win-10. Go to "device manager" and do what christy1 is suggesting and also look at this guide "How to Fix Touch Screen Not Working Problem in Windows 10" which explains all the steps that christy1 has shown above in more details. 

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