Hello,
I am having trouble with the NitroSense app on my Acer Nitro 5 AN515-57 running Windows 11.
Details:
- Laptop Model: Acer Nitro 5 AN515-57
- Windows Version: Windows 11 Version 24H2 (OS Build 26100.4946)
- NitroSense Version: 3.01.3046_20220617 (latest downloaded from Acer website)
- Issue: NitroSense installs but does not open. Pressing Fn + F9 or launching from Start menu has no effect.
What I have already tried:
- Uninstalled previous NitroSense versions and services.
- Deleted leftover NitroSense.msi file.
- Installed the latest NitroSense version compatible with Windows 11.
- Installed (or tried to) drivers including Serial IO, Turbo Boost, and DPTF.
Error messages:
- None — the app simply does not open.
I would greatly appreciate any guidance on getting NitroSense working on Windows 11 for my laptop.
Thank you.