Am i able to fix Sound lagging when connected to bluetooth and playing online music?

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Asiphe
Asiphe Member Posts: 1 New User

For the past 4 months i aint able to play music cause when ever i connect my laptop to my headsets or the speakers it keeps on lagging and its irritating. I dont know what to do cause when i download the drivers there's no explaination so it's really hard and since that i haven't been using my laptop because i cann't even watch videos on youtube and i love music but i cant do that with this laptop.

Please help.

Answers

  • StevenGen
    StevenGen ACE Posts: 15,159 Trailblazer

    First of all give us more details of what is your laptops model number, is it an Aspire A515-xx, or is it a Nitro like AN515-xx, or is it a Predator PH315-xx or PHN16-xx etc etc as this is important,

    If you have lag with online music, its either the internet connection, but usually its because of the actual Wi-Fi/BT card that its driver is corrupted or the card is faulty and needs replacing.

    First do an existing Bluetooth driver refresh like below:

    Bluetooth Driver Refresh > Go to Device Manager > Bluetooth > select your Bluetooth card > right click the card Properties > Driver > Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer > and then pick the last and most recent dated BT driver that is in that list, and reinstall that driver, as afterwards your BT should work.

    If this doesn't work, completely uninstall the BT driver and reinstall the oem Acer initial BT driver from the Acer drivers and manuals page for your laptop model number. If this doesn't work, then your Wi-Fi/BT card is faulty and needs replacing. Good luck and hope this helps you out to solve this problem.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍