Bought a new Swift SF16-51and AcerSense shows 0% RAM/CPU usage and zero degree celsius

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MumboFuze
MumboFuze Member Posts: 1 New User
edited 2:24AM in Swift and Spin Series

I have a new Swift SF16-51 and when I look in AcerSense it says that I'm using 0% of my RAM and CPU and that my CPU and system are at 0 zero degree Celsius. Anyone know how to fix this?

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,383 Trailblazer

    Hey MumboFuze,

    That sounds like a classic AcerSense misread—frustrating, but not uncommon. Here are a few things you can try to get it working properly:

    🔋 1. Check Power Source

    AcerSense sometimes disables telemetry when running on battery to conserve power. Try plugging in your laptop and restarting AcerSense to see if readings return.

    🧼 2. Reinstall AcerSense

    • Uninstall AcerSense via Control Panel or Settings.
    • Reboot your system.
    • Reinstall the latest version from Acer’s support site for your model.

    ⚙️ 3. Disable AcerSense Services (Advanced)

    If reinstalling doesn’t help, you can disable the background services manually:

    1. Press Win + R, type services.msc, and hit Enter.
    2. Find AcerSense Service in the list.
    3. Right-click → Properties → Set Startup type to Disabled.
    4. Click Apply, then OK.
    5. Reboot your system.

    This won’t fix AcerSense, but it can stop it from running broken telemetry in the background.