Bluetooth driver is missing from Driver manager in Aspire 7 A715-71G. How do I get Bluetooth?

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BIZ_4
BIZ_4 Member Posts: 4 New User
edited 12:11AM in Aspire Laptops
Screenshot 2025-07-18 214322.png

I have recently installed Intel 210AX into my laptop and it looks like my Bluetooth driver is missing from Driver manager. How do I get Bluetooth?

[Edited the thread to add model number to the title and issue detail]

Best Answer

  • Puraw
    Puraw ACE, Member Posts: 17,938 Trailblazer
    Answer ✓

    Hi, BIZ_4,
    AX210 Bluetooth Not Working on Aspire 7 A715-71G? Here's Why The Intel AX210 card does support Bluetooth 5.2/5.3, but on the Aspire 7 A715-71G, Bluetooth may not function due to hardware signal routing limitations.

    🔍 What’s happening:

    • The AX210 uses USB signaling for Bluetooth via the M.2 slot.
    • On many Aspire 7 units — including the A715-71G — the M.2 slot is Wi-Fi-only, with no USB lines routed, so Bluetooth won’t initialize.
    • This isn’t a driver issue — it’s a motherboard-level limitation.

    🛠️ What you can try:

    1. Install the latest Intel Bluetooth driver manually: 👉 https://www.intel.com/content/www/us/en/download/19349/intel-wireless-bluetooth-for-windows-10-and-windows-11.html
    2. Reboot and check Device Manager.
    3. If Bluetooth still doesn’t appear, the slot lacks USB routing — confirmed by other Aspire 7 users with AX200/AX210 cards.

    💡 Solution: Use a USB Bluetooth dongle. It bypasses the motherboard limitation and restores full Bluetooth functionality.

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,886 Trailblazer

    Hi @BIZ_4 Please comment the exact model of your computer and the version of Windows installed.

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  • BIZ_4
    BIZ_4 Member Posts: 4 New User

    Thank you for answering me

    Okay I am using Windows 11 24H2 and Acer Aspire 7 A715-71G

  • Puraw
    Puraw ACE, Member Posts: 17,938 Trailblazer
    Answer ✓

    Hi, BIZ_4,
    AX210 Bluetooth Not Working on Aspire 7 A715-71G? Here's Why The Intel AX210 card does support Bluetooth 5.2/5.3, but on the Aspire 7 A715-71G, Bluetooth may not function due to hardware signal routing limitations.

    🔍 What’s happening:

    • The AX210 uses USB signaling for Bluetooth via the M.2 slot.
    • On many Aspire 7 units — including the A715-71G — the M.2 slot is Wi-Fi-only, with no USB lines routed, so Bluetooth won’t initialize.
    • This isn’t a driver issue — it’s a motherboard-level limitation.

    🛠️ What you can try:

    1. Install the latest Intel Bluetooth driver manually: 👉 https://www.intel.com/content/www/us/en/download/19349/intel-wireless-bluetooth-for-windows-10-and-windows-11.html
    2. Reboot and check Device Manager.
    3. If Bluetooth still doesn’t appear, the slot lacks USB routing — confirmed by other Aspire 7 users with AX200/AX210 cards.

    💡 Solution: Use a USB Bluetooth dongle. It bypasses the motherboard limitation and restores full Bluetooth functionality.

  • BIZ_4
    BIZ_4 Member Posts: 4 New User

    Thank you very much

    As for the Bluetooth USB dongle, I have it