No Display after Installing New RAM in Acer Aspire Lite (AL15-41), works fine with original RAM

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YadeepThapa
YadeepThapa Member Posts: 2 New User
edited 4:00PM in Aspire Laptops

I want to upgrade my RAM to 8gb to 16gb in my Acer Aspire Lite (AL15-41). There is already an 8gb stick (SK Hynix 8gb 3200mhz). I bought Dolgix Gold 8GB DDR4 RAM|3200MHz | Laptop/Notebook RAM| CL-22 | PC4-25600|1Rx8 Single Rank RAM but when I use this RAM in laptop. There is no display output. The power button light is on but not even a single pixel on screen shows little bit light. Therefore can't even access bios to give a mem86 test. But on reinserting the preinstalled ram (SK Hynix) the laptop works normally. I tried Resettign the CMOS battery by plugging it out for a minute and putting back in still no luck. I have used Dolgix ram in HP laptops in the past years. It was never an issue. First time Acer user.

What could be the issue?

Thank You

IMG_20250707_201644.jpg IMG_20250707_142302.jpg

[Edited the thread to add model name and issue detail to the title]

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