Random Freezes After RAM Upgrade on PHN 16-71 (i7 13th Gen, RTX 4050)

Rembo
Rembo Member Posts: 3 New User

Hi,

I recently upgraded the RAM on my PHN 16-71 laptop (Intel i7 13th Gen, RTX 4050) from the stock 2x8GB to 2x16GB Corsair 4800MHz C40 modules.

Since the upgrade, I’ve been experiencing random freezes during light usage such as web browsing or watching YouTube. The system hangs or becomes unresponsive at times. Interestingly, the laptop runs perfectly fine when playing games like GTA V, PUBG, CS2, or NFS Heat.

I’ve already reinstalled Windows 11 and updated the graphics card driver.

Thanks in advance!

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Answers