Cpu fan stopped spinning

Bhavesh12
Bhavesh12 Member Posts: 1 New User

I have acer predator helios neo 16... suddenly it's cpu fan stopped spinning and on 18 I filed a complaint... A technician came the other day...checked and said... Both fans are not moving properly...he ordered the fans I m front of me and told me to wait for 4 days...max... It's been 8 days still there is no sign of help...everytime I call acer they tell me that we have escalated your case...but the parts are still awaiting on online status.... How long I have to wait for this....Im tired of calling them... I wanty issue to be resolved....my laptop is in under warranty! Help me