Aspire A3SP14-31PT cursor missing for 3 weeks, how can I bring back?

ih3art1ma
ih3art1ma Member Posts: 1 Newbie
edited 4:04AM in Aspire Laptops

I have an Aspire A3SP14-31PT and its been 3 weeks the cursor has not been found,does anybody know how to bring it back? Thanks

Answers

  • Diya1811
    Diya1811 Ally Posts: 379

    @ih3art1ma

    If your cursor will not move or your touchpad is not working at all:

    1. Remove connected devices - Remove all devices that are connected to the system except for the power cord. This includes external keyboard, mouse, flash drives, hard drives and other peripherals.
    2. Enable/disable your touchpad - Many systems allow you to turn the touchpad On or Off by pressing a key combination. On most models it is FN + F7 or FN + F2, but could also be a different function key. The touchpad function key will be labeled with one of the images below.
    3. Restart your computer - Restarting your system may help your touchpad start responding again.
    4. Reset BIOS or UEFI to default settings - Some systems have touchpad settings in the BIOS/UEFI.
    5. Reinstall touchpad drivers - Missing or incorrect drivers may cause your touchpad to not work properly. You can try downloading and installing the latest driver from our Acer Drivers and Manuals page. You may need to attach an external mouse to complete this process.
    6. Restore Windows- Newer versions of Windows allow you to restore your operating system without losing your personal data. Make sure you select the option to Keep my files.

    If you can move your cursor but are having problems with cursor speed, erratic behavior or tapping and clicking:

    1. Adjust touchpad sensitivity - If your cursor is moving too fast or too slow, you can try changing your touchpad sensitivity.
    2. Disable tap to click - Accidentally making contact with the touchpad when typing can cause the cursor to jump around or leave the window.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

  • Axxo
    Axxo Member, Ally Posts: 1,242

    Enable Mouse/Touchpad with Functions Key. If you own a laptop and the mouse cursor disappears, check if one of the Functions keys F1-F9 (FN keys) enables or disables the mouse/touchpad. (e.g. in some ACER laptops the F6 key (or FN + F6) enables the mouse, in others the F7 or the F9 key turns off or on the mouse.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • Axxo
    Axxo Member, Ally Posts: 1,242

    Please look at the key f6 and f7 key on keyboard .    You can see the hand symbol with fingers .   That denotes the touchpad function key.   On some models it will be on f6 and some models it will be on f7.    So we need to use the right key depending upon the laptop model. If fn + f7 is not working then we have to use f7 alone to make it to work.     

    On some laptop models there will be a separate button right  next to touch pad area which is beow the space bar.  It is used to turn on and off the touch pad.  On some old models it will be right next to power button.   On all new models, f7 key is used to enable and disable the touch pad. 

  • Axxo
    Axxo Member, Ally Posts: 1,242

    Try fn + f6 or f6 alone  or  fn + f7 or f7 alone on keyboard to disable and enable the touchpad. 

    Please look at the key f6 and f7 key on keyboard .    You can see the hand symbol with fingers .   That denotes the touchpad function key.   On some models it will be on f6 and some models it will be on f7.    So we need to use the right key depending upon the laptop model .   If fn + f7 is not working then we have to use f7 alone to make it to work.     

    On some old laptop models there will be a separate button right  next to touch pad area which is below the space bar.  It is used to turn on and off the touch pad.  On some old models it will be right next to power button.   On all new models, f7 key is used to enable and disable the touch pad. 

    If you would like to disable and enable the touchpad, please press and hold  fn key on the keyboard and then press f6 or f7 once.    If the touchpad is not getting disabled you can either press f6 alone or f7 alone without holding the fn key.      It is used to enable or disable the touchpad..    

    After disabling and enabling the touchpad check how it is working.. 

    If it is still not working 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers - Install the i/o drivers first and then install the touch pad driver 

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.