Helios Predator 16 PHN16-71-59F1 not opening

plumzkie

Can anyone help me with my concern..thanks

GAMING6698

Helios Predator 16 PHN16-71-59F1 not opening

plumzkie

Dec 3, 2024

Can anyone help me with my concern..thanks

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Try this -

Acer Internal Battery Reset - Acer Community

https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset

You can attempt a battery reset if your battery is behaving abnormally, or your computer will not power on or off. This process will temporarily disconnect and then reconnect the internal battery. Use the instructions below to perform a battery reset. Unplug the AC power adapter. Press and hold the Power button down for 15…

Diya1811

@plumzkie

First, try performing a hard reset by disconnecting the power cable and removing the battery (if possible), then holding down the power button for 15-20 seconds to drain any residual power. After that, reconnect the battery and power cable and try turning on the laptop. Ensure the battery is charged; if it only powers on when plugged in, the battery may need to be replaced. Check if there are any BIOS updates available from the Acer support website and follow their instructions to update it. You might also want to connect your laptop to an external monitor to determine if the issue is with the screen itself.

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