Acer Swift Go 14 SFG14-73T- Multi Control Touchpad is not working/ turning ON.

forevergaurav
forevergaurav Member Posts: 2 New User
edited 2:36PM in Swift and Spin Series

My laptop model no: SFG14-73T touchpad does not show multimedia buttons & lights arranged on the touchpad as well and the Swift logo isn't glowing up. I have been facing this problem for the last 2 days. As a DIY I have updated the drivers but still, the problem exists. If anyone has any solutions! guide me on, how can I solve this problem.

The above images show the problem that I am facing right now

[Edited the thread to add model name and issue detail to the title]

Best Answer

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 126
    Answer ✓

    Hi @forevergaurav

    Note : If the Multi-control Touchpad is locked, press the F10 button (or turn on themedia control through AcerSense) to unlock it, then the "SWIFT" logo light will turn on which indicating it is ready to use.

    Important Note:Before installing the Touchpad driver, please install the Serial I/O driver first.

    https://www.acer.com/us-en/support/product-support/SFG14-73T/downloads?suggest=SFG14-73T;0

    Please try the above settings and let us know the status. Whether the issue is fixed/ If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 126
    Answer ✓

    Hi @forevergaurav

    Note : If the Multi-control Touchpad is locked, press the F10 button (or turn on themedia control through AcerSense) to unlock it, then the "SWIFT" logo light will turn on which indicating it is ready to use.

    Important Note:Before installing the Touchpad driver, please install the Serial I/O driver first.

    https://www.acer.com/us-en/support/product-support/SFG14-73T/downloads?suggest=SFG14-73T;0

    Please try the above settings and let us know the status. Whether the issue is fixed/ If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • forevergaurav
    forevergaurav Member Posts: 2 New User

    Hi @Joe_Kingsley,

    thanks for the response. your answer has solved my problem by visiting AcerScense

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    You can also enable and disable those controls with a swipe through the 'SWIFT' at bottom…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.