Acer Chromebook 714 CP714-2WN-57HY disconnects from mobile hotspot of a Google Pixel 7a, pls help!

Sanvik
Sanvik Member Posts: 2 New User

It's frustrating...I work a lot on the train where I connect my chromebook to my mobile hotspot. Since approx. 2 months, the chromebook first connects to the hotspot and after 1-10 minutes the connection is lost and it fails to reconnect. Rebooting the Chromebook helps only until connection is lost again after a short moment.

I tried a powerwash and updating the chromebook.

Other laptops are able to keep connection to the mobile hotspot of my Pixel phone and my Chromebook is able to keep connection to the Wifi at home and in my office.

Do you have any ideas what else I could try?

Answers

  • Sanvik
    Sanvik Member Posts: 2 New User

    I've just discovered something strange that I've noticed before.
    I'm now sitting in my office, but have now reconnected the laptop to my mobile hotspot. And the connection is still working... for 30 minutes already (it never works that long on the train).
    Could the connection problem have anything to do with being on the move?