New Spin 5 (SP513-54N) issue after fixing with a new battery, now the unit won't turn off.

FenderGuy

I had an issue where my SP513-54N would not turn on, after putting in a new battery and formatting a SSD drive and starting over, I though the issue was fixed.

The unit now refuses to turn off. It will start with no issues. But as I soon as I turn off the unit, the unit restarts and stays on. The new battery will be wasted if this continues.

I feel with the previous issue of no starts, this has to do with the power module itself?

I believe it is soldered to the motherboard, wondering if anyone has experienced this?

I have a regular blue light for power and orange for battery when plugged in. No flickers as before

[Edited the thread to add model number to the title and add issue detail]

Puraw

https://community.acer.com/en/discussion/714600/new-spin-5-sp513-54n-issue-after-fixing-with-a-new-battery-now-the-unit-wont-turn-off

Hi, I believe you have a BIOS issue, check that you have version 1.10 from 2021/04/06 and if so, reset BIOS with F9 in BIOS and save changes on exit BIOS. If you haven't upgraded to Windows11 23H2 yet do that now and update with KB5044380 22 October2024, Battery use fixed: A device uses too much battery power while the device is in Modern Standby.

Axxo

If your laptop after putting in a new battery, you're unable to shut it down properly, then you can try the following steps to resolve the issue:-

1. Force Shutdown: Press and hold the power button for at least 10 seconds. This should force your laptop to shut down completely.
2. Check for Power Source: Make sure your laptop is not inadvertently connected to a power source, even without the battery. Sometimes, laptops will restart if they sense a power source is connected.
3. Inspect Battery Connection: Ensure that you've properly reconnected the laptop battery. Sometimes, a loose connection can cause unusual behavior.
4. Boot into Safe Mode (if possible): If your laptop manages to boot up again after a forced shutdown, try booting into Safe Mode. In Safe Mode, you can troubleshoot and identify any software or driver issues that might be causing the continuous restarts.
5. Check for Overheating: Overheating can lead to unexpected shutdowns and restarts. Ensure that your laptop's cooling system is working correctly, and the vents are not blocked. You can also use compressed air to clean out any dust or debris from the vents and fans.
6. Check for Windows Updates: Sometimes, outdated operating system files or drivers can cause stability issues. Make sure your operating system is up to date with the latest updates and drivers.
7. Perform System Restore: If the issue persists, you may want to consider performing a system restore to a point before you removed the laptop battery. This can help revert your system to a previous state when it was working correctly.
8. Check for Hardware Issues: If none of the above steps work, it's possible that there is a hardware problem with your laptop. In this case, it may be best to contact the manufacturer's support or take your laptop to a professional technician for further diagnosis and repair.

—————————————————————————————————

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

FenderGuy

https://community.acer.com/en/discussion/comment/1304698#Comment_1304698

Ok I went into the Bios setting and did f9 which said load defaults and it was version 1.10 and did restore defaults and saved…updated to Windows11 23H2 as well . And turned it off. And that is when the orange light started to flicker on the power and it would not turn back on. The power light kept flickering on every 10 secs…So i left it like that this morning and I just smacked the area were the power button is and it turned back on and hence writing to you from the crazy acer laptop.

I think I am just going to get a new laptop as the it is the power module that is faulty