Touchpad Not Working After Update. I have a Swift GO 14 laptop

browngt5
browngt5 Member Posts: 1 Newbie
edited 12:05AM in Swift and Spin Series

Hi All,

I have a Swift GO 14 laptop.

Earlier today I had a software update. Since then, the touchpad has stopped working. The touchpad is turned on via the F10 key (the SWIFT logo at the bottom of the pad is illuminated as usual). I have uninstalled and reinstalled the touchpad drivers that I downloaded from the Acer support site. I have rebooted many times. Still, it is not responsive.

Has anyone else experienced this and would be willing to offer a solution? If not, should I seek an Acer support specialist in person?

Thank you!

[Edited the thread to add issue detail]