What could be causing random processes on my Acer Aspire 15 laptop after connecting to campus WIFI?

A_J
A_J Member Posts: 1 Newbie
edited October 3 in Aspire Laptops

Hi. I bought this personal laptop Acer Aspire 15 windows 11 single version. When I connected to the WiFi on campus at the university. Random processes were running in the task manager some I did not know of, because when I purchased the laptop and connected to the network from my cellphone these processes were not present and everything seemed normal. I deleted some registry keys and the system did not power on like usual. Instead It gave me error messages. I rushed to the the store Help Desk I purchased my Laptop from and they referred me to another store. When I got there this technician deleted my hard drive and installed his own operating system onto my system without consulting me about recovery from the store I purchased. Which I did not know then, until all this was over. Ever since then I cannot enjoy my brand new laptop because everything looks static and old. A lot of my passwords were synced on this new operating system kicking me out of my websites I use to earn a few rands. I don't know what to do. If you do read this, I am available and this operating system is killing me.

[Edited the thread to add issue detail to the title]

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