Extensa15 ex215-54 BİOS1.35 problem with my RAM frequency after recent Windows 11&Bios update.

zeus4915
zeus4915 Member Posts: 1 New User
edited September 26 in TravelMate and Extensa

"I'm experiencing a problem with my RAM frequency after a recent Windows 11 update and subsequent BIOS update. My RAM, which was previously running at 3200 MHz, is now capped at 2133 MHz as shown in Task Manager.

Unfortunately, my system doesn't support the XMP profile for overclocking, and the Windows update was installed without my consent.

Also, my product is under warranty, but I don't want to send it for warranty just because of this. Can Acer authorized personnel connect to my computer remotely and fix this issue? Or can they release a new BIOS update?

[Edited the topic title to include the topic issue.]