acer nitro 5 an515-58 12500h 3050ti not turning on, when i press power button nothing happen.

azfarimam

I have Acer nitro 5 12500h 3050 ti.

Today when I opened my laptop, it didn't turned on. When I pressed the power button nothing happen, even the acer logo doesn't come, after pressing 4 to 5 times for few seconds, power indicator blink (blue color) but the laptop didn't turn on. When I tried to on it with charger connected, on the second press, the charging indicator blink (orange color) for 3 seconds. When the third time I pressed the button both indicator lit for few seconds. Then i opened laptop's back and removed the battery and hold the power button for about 1 minute. After this when I plugged in the battery and tried to open it the same thing happened. I also tried this with battery removed and only charger connected and this has the same result.

I have to go some where so I left the laptop on charging. I came back after 7 hours and the laptop turned on with just a single press. I used it for about 20 minutes and left it. Meanwhile my brother shut down it. When I tried on it removed same thing happened.

So this time i removed both the battery and CMOS coin cell and hold the power button for about 2 minutes but nothing changed.

I think when i shut down my laptop it can not load bios after that. I felt lag while playing youtube when paused and play the video. Also 2 weeks ago I did some changes in advanced power plan and my core isolation is also turned off as I listen it is not usefull and reduces performance.

please tell me what to do I don't understand anything.

on acer website my laptop warranty expiry is 2 nov 2024. when i tried warranty enquiry it shows error 403, the page doesn't work due to traffic.

Puraw

https://community.acer.com/en/discussion/712726/acer-nitro-5-an515-58-12500h-3050ti-not-turning-on-when-i-press-power-button-nothing-happen

I recommend bringing the laptop to Acer Services in your country or set up a repair request and wait for a reply. Set up repair for your Acer product - Acer Community

StevenGen

https://community.acer.com/en/discussion/712726/acer-nitro-5-an515-58-12500h-3050ti-not-turning-on-when-i-press-power-button-nothing-happen

Do a Hard Reset again and do not press the power key. Take the main battery out then disconnect the RTC/BIOS battery and short its mainboard plug + & - pins with a metal flathead screwdriver to reset CMOS, take the ram out, leave the laptop like that for 1 hour (preferably overnight) and then reconnect all the components but, if you have 2x ram modules only reconnect one at the time and test the laptop with one ram module, if you have only one ram module try to use another ram module as it could also be the ram, so be aware of this also. The symptoms that your Nitro AN515-58 has could be from its EC chip that governs the on/off functions of your laptop and it could be freezing and/or its faulty and may need replacing.

If the hard reset doesn't work, then your Nitro 5 AN515-58 has either a faulty programable EC chip that needs replacing or a problem in its main power rail that needs a technician to diagnose and change the appropriate mosfet or capacitor chips that is causing this power on issues. Good luck and hope this helps you out further.

Note: the Acer site sometimes is offline and causes the 403 errors or its won't respond at all, its best to phone Acer in your country and book a service call for your laptop directly.

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