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Set up repair for your Acer product - Acer Community
<main> <article class="userContent"> <h3 data-id="how-do-i-get-my-acer-product-repaired">How do I get my Acer product repaired?</h3><p>If you are experiencing a hardware problem with your Acer product, you can <a href="https://customerselfcare.acer.com/CS2/" rel="nofollow noreferrer ugc">set up a repair order</a> and online.</p><p>Use the following steps to create a repair order online.</p><ol><li>Visit the <a href="https://customerselfcare.acer.com/CS2/" rel="nofollow noreferrer ugc">Customer Self Service site</a>.</li><li>Click the Contact Acer Service icon.</li><li>Select your country, then click the arrow.</li><li>Enter the products SNID or Serial Number and press Enter. The product information will be automatically populated based on the data entered.</li><li>Click Next to continue.</li><li>Provide your information and shipping address, then click Next. To continue, click Accept next to "I understand Acer will maintain a record of the data I am providing".</li><li>Enter your system password, description of the problem, and failure details.</li><li>Click Next.</li><li>Accept that you have read and understand the instructions listed. Type the verification code, then click I Agree and Understood; submit my Request.</li><li>Verify the information, then click Yes to complete the order.</li><li>You will receive email confirmation with instructions for sending your computer for repair.</li></ol><p>If you are still experiencing a problem, please <a href="http://us.acer.com/ac/en/US/content/support" rel="nofollow noreferrer ugc">contact Acer support</a> for further assistance.</p> </article> </main>
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