Hi guys,
my computer fell from a height of about 1m onto the wooden floor. Apart from 2 keys falling out of the keyboard, there was no other visible damage to the computer. However, there was a problem after switching it on. Windows 11 did not boot from disk and an error occurred: blue screen - booting problem.
- restart PC
- turn on BIOS (F2)
- In the option - BOOT - it doesnt show the SSD NVMe drive. Only Windows Boot Manager and EFI File Boot 0: win11
At first I thought the crash had damaged the drive. I verified this by removing the drive and testing its functionality. So the disk is fine. (so I made a straight backup as well) Next, what I did was to put a brand new disk in the computer. In the options:BIOS/BOOT/ - it didn't even show this new disk. However, in the INFORMATION options, it displayed both disks when inserted into the PC. (HDD Model Name, HDD Serial Number). So I know the drive is fine. The possibility of a corrupted disk is ruled out.
So I tried to reinstall windows11 from the boot USB which I have ready in case needed. Again, the problem occurred that when I selected install, it did not show me the SSD disk on which the installation can be done. So I went back to the BIOS, selected the MAIN option, pressed CTRL+S and turned off the VMD Controller option. I went back to the Windows installation environment again, and now the disk was visible, and so were the partitions to which the windows installation can be performed. The installation was successful. But the disk is still in BIOS in the BOOT options - invisible! I did the installation 2x - so the windows (old) folder was also created and now, when solving the problem, it offers me the option to run windows from both partition 3 and partition 4 (which is not a problem).
The problem is still that in the BIOS/BOOT, the disk is still not detected and therefore Windows cannot be booted from the disk. 😕
Also found some version of the RST VMD driver, some older version but compatible, because I tried to install the driver before turning off the VMD driver. The installation was successful, but the disk was still not displayed in the selection options where to install windows. (after that I disabled VMD Controller).
I also installed WIN11 on a new disk, but it didn't help. The installation went through, there is windows on the disk, but the BIOS does not detect in the boot options, no internal SSD disk.
Can you help me?
PC: Nitro AN517-55
CPU: 12th Gen Intel Core i5
BIOS: InsideH20 Setup Utility v2.09
DISC: Samsung SSD NVMe M.2
[Edited the thread to add model name to the title]