Aspire TC-875 keeps getting Windows error "Critical Process Died" code

JeffW2015

About 2 days ago my girlfriends Aspire TC-875 began getting the Windows error code, "Critical Process Died".

I've tried a few things that both Microsoft Support and some people in the Microsoft Community suggested, with no success. (Like I've tried to boot into Safemode, also with no success)

I have a dock and know how to use it and I've opened the computer to see where the SSD is and it's in a very awkward place.

My question is, where can I get information on accessing the SSD? I have knowledge and experience with building a computer, but I want to make sure I do this correctly so as not to damage anything.

Is there any technical literature available? This computer is only about 2 to 3 years old.

[Edited the thread to add model name to the title]

Puraw

https://community.acer.com/en/discussion/708291/aspire-keeps-getting-windows-error-critical-process-died-code

I would check the RAM UDIMMs, replace or try to take one out.

billsey

Are you seeing that error in a BSOD? Typically they also show the offending module, which can help pin the issue down. It's much more likely a corrupted or buggy app or driver than hardware. You can access the SSD fairly easily by pulling the SATA power connectors. I don't think that accessing the SSD will help any here, unless it has gone bad, and that's more easily diagnosed from within the OS.