Why can’t i install Samsung NVM Express Driver on my Acer Nitro 5 an515-55?

Jasper0078
Jasper0078 Member Posts: 2 New User
edited May 2024 in Nitro Gaming

So I bought a Samsung SSD 970 EVO PLUS 1TB, and the SSD works well. but when I try to check it on Samsung Magician, it shows N/A on the Drive health. Also, the genuine icon is not showing. I tried to install the NVM express driver but it says the device is not connected.

I have tried the method to solve this from one of Acer's community post, like I switched the SATA mode from "RST with Optane" to AHCI on bios. but nothing is helping. and there is no option as Samsung NVM Controller in the storage controller option. Please help me what should I do? I have attached some screenshots to clear the issues.

Answers