AN515-45 out of warranty, microchip caught on fire, is there anything that can be done?

Sarcasm08

I bought an Acer Nitro 5 (AN515-45) about a year and a half ago (so of course it's out of warranty). No problems up until last night. I went to turn it on and nothing happened, plugged in the charger cord and no light came on. I Google'd some info and some people suggested unplugging the battery and plugging it back in to see if there was some kind of battery malfunction. I did that, and when I plugged it back in, one of the small micro chips sparked and caught fire. I immediately unplugged the battery, but the damage is done. I took it to Geek Squad, but they said they don't have a soldering iron to put a new chip on, but they said the motherboard is burnt and the contact points are melted, so the motherboard would need to be replaced, and the cost of that and labor would be high enough that I might as well buy a new laptop. They said something like that to happen is extremely rare, but it certainly doesn't put a good taste in my mouth regarding the Acer brand.

Is there anything that can be done, or am I just out of $800 and will need to buy a new laptop (preferably not Acer brand after this experience).

Puraw

https://community.acer.com/en/discussion/705267/an515-45-out-of-warranty-microchip-caught-on-fire-is-there-anything-that-can-be-done

Depending on where you bought the laptop most laptops are covered with 2-years warranty, check your warranty status on the Acer Support portal for your country. You can file a request with Acer Support for repairs after the warranty has expired https://community.acer.com/en/kb/articles/585-out-of-warranty-support-options

Commodore_1995#

Can you send a photo of the area where the microchip caught fire or was damaged?

Sarcasm08

https://community.acer.com/en/discussion/comment/1274278#Comment_1274278

20240504_200311.jpg

https://community.acer.com/en/discussion/comment/1274262#Comment_1274262

Warranty shows 1 year for this laptop.

StevenGen

https://community.acer.com/en/discussion/comment/1274290#Comment_1274290

That caption that you have included above shows no burnt marks, anyway, if your mainboard trace and chip caught on fire and the chip is welded to the mainboard then there are certain technicians that can fix your mainboard (depends how deep the burn has penetrated the board traces) there is a guy in the UK in the London area called Sorin Electronics (he also has a You Tube channel) that specializes in this sort of work, so look him up and consult him for repairs of your mainboard, as he can fix this sort of damage. Good luck.

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Commodore_1995#

This pu301 is the primary pwm that generates the 3v. It receives the 19v coming from the charging IC and then generates the 3valw. It is necessary to check what caused this short in this pwm.